Arielle Sanchez
Weslaco,TX
Summary
Versatile and reliable, with a proven track record at Valley Regional Medical Center, I excel in customer service and problem-solving. Demonstrated ability to manage high-stress situations and multitask effectively. Trained new staff, enhancing team performance and maintaining confidentiality. Skilled in operating switchboards and strong organizational abilities, I significantly contribute to operational efficiency and positive customer experiences.
Overview
3
3
years of professional experience
Work History
PBX Operator/Front Desk Receptionist
Valley Regional Medical Center
Brownsville, TX
09.2022 - Current
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
- Trained and mentored new PBX operations employees.
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Collaborated with front desk personnel to ensure timely responses to guest inquiries or requests for assistance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive patient information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Cashier
Little Caesars Pizza
Los Fresnos, TX
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05-2022
Skills
- Operating switchboards
- Strong telephone etiquette
- Directory assistance
- Paging systems
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
PBX Operator/Front Desk Receptionist
Valley Regional Medical Center
09.2022 - Current
Cashier
Little Caesars Pizza
06.2022 - 08.2022
High School Diploma -
Los Fresnos High School