Douglas Gardner
Rosamond,CA
Summary
Dynamic professional with extensive experience as a PBX Operator at Avmc Hospital, excelling in telephone operations and customer service. Proven ability to prioritize tasks and maintain accurate call logs, enhancing departmental communication. Skilled in training staff and implementing efficient processes, ensuring compliance with operational standards.
Overview
21
21
years of professional experience
Work History
Pbx Operator
Avmc Hospital
06.2025 - Current
- Provided exceptional customer service by addressing patient inquiries and directing calls accurately.
- Maintained accurate call logs and documentation for departmental records.
- Collaborated with healthcare teams to facilitate effective communication between departments.
- Assisted in training new staff on PBX system operations and protocols.
Yard Manager
Pro Wall Lath and Plaster
07.2010 - 10.2013
- Oversaw daily yard operations, ensuring inventory accuracy and efficient material handling.
- Managed scheduling and logistics for incoming and outgoing materials to optimize workflow.
- Trained staff on safety protocols, equipment usage, and yard management procedures.
- Implemented inventory tracking system to reduce discrepancies and improve stock visibility.
Cashier
Target
07.2010 - 12.2012
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and electronic payments while ensuring compliance with company policies.
Laborer
INCOTEC
06.2008 - 03.2010
- Loaded and unloaded materials, ensuring accurate inventory management.
- Collaborated with team members to meet daily production targets effectively.
Journey Man
Fence Masters
06.2006 - 06.2008
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Pizza Maker
Pizza Factory
08.2004 - 06.2006
- Learned food safety standards to ensure compliance with health regulations.
- Collaborated with team members to fulfill customer orders promptly.
- Assisted in maintaining cleanliness and organization of kitchen workspace.
- Prepared pizza dough and ingredients efficiently for daily operations.
Education
High School Diploma -
Mojave High School
Mojave, CA06.2008
Skills
- Operating switchboards
- Telephone operations
- Answering questions
- Strong telephone etiquette
- Work prioritization
Timeline
Pbx Operator
Avmc Hospital
06.2025 - Current
Yard Manager
Pro Wall Lath and Plaster
07.2010 - 10.2013
Cashier
Target
07.2010 - 12.2012
Laborer
INCOTEC
06.2008 - 03.2010
Journey Man
Fence Masters
06.2006 - 06.2008
Pizza Maker
Pizza Factory
08.2004 - 06.2006
High School Diploma -
Mojave High School