ARIELLE ZAMBELLO
Worcester,MA
Summary
Detail-oriented Certified Phlebotomy Technician with a B.S. in Biology and extensive experience in venous and capillary blood collections across diverse patient demographics. Skilled in specimen processing, accurate documentation, HIPAA compliance, and enhancing patient service in fast-paced clinical settings.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Phlebotomist
LABCORP
Worcester, Massachusetts
11.2024 - 06.2026
- Independently oversaw outpatient collections, specimen processing, and packaging, while consistently meeting courier pickup deadlines.
- Built positive working relationships with patients and client office staff, resulting in improved communication and patient comfort.
- Adapted to staffing shortages by working at multiple sites both independently and as team member.
Phlebotomist / Clinical Laboratory Assistant
CONCORD HOSPITAL
Laconia, New Hampshire
10.2023 - 08.2024
- Processed a high volume of specimens while simultaneously being responsible for venous and capillary collections in inpatient, outpatient and emergency room settings.
- Received and accessioned samples, accurately entering data into the laboratory information system.
- Centrifuged, aliquoted, sorted specimens into appropriate racks for analysis.
- Facilitated workflow by directing phone calls and solving paperwork discrepancies in a timely manner.
Merchandise Associate / Merchandise Coordinator
HOMEGOODS
Gilford, New Hampshire
06.2022 - 08.2024
- Delivered exceptional customer service by promptly addressing concerns, resolving issues and practicing de-escalation techniques.
- Trained and mentored associates and coordinated deliveries.
- Guided associates on proper merchandising standards and store presentation.
- Processed sales transactions and kept sales floor clean and organized.
Education
Bachelor of Science - Biology
Worcester State University
Worcester, MA01-2021
Skills
- Venipuncture & Capillary Collection
- Pediatric & Geriatric Collections
- Specimen Processing
- Laboratory operations
- Documentation & Data Entry
- HIPAA Compliance
- Microsoft Office
- Attention to detail
- Team Collaboration
- Time management
Certification
Certified Phlebotomy Technician (CPT)
National Healthcareer Association (NHA)
Timeline
Phlebotomist
LABCORP
11.2024 - 06.2026
Phlebotomist / Clinical Laboratory Assistant
CONCORD HOSPITAL
10.2023 - 08.2024
Merchandise Associate / Merchandise Coordinator
HOMEGOODS
06.2022 - 08.2024
Bachelor of Science - Biology
Worcester State University