Ariellee Villarini
Temple Terrace,FL
Summary
Dedicated professional with a proactive mindset and a proven track record in driving individual success and retention through innovative coaching and resource linkage. Skilled in motivational techniques and meticulous record-keeping, with a strong emphasis on collaboration and active listening. Successfully led initiatives that substantially increased engagement rates, reflecting a results-oriented approach and a deep commitment to teamwork and support. Demonstrates exceptional communication, problem-solving, and organizational abilities, consistently going the extra mile to ensure individuals achieve their goals.
Overview
6
6
years of professional experience
Work History
Student Success Coach
Saint Leo University
11.2022 - Current
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
- Mentored new Student Success Coaches by sharing best practices in coaching methods, communication strategies, and resource navigation.
- Assisted in the development of campus-wide initiatives aimed at boosting student retention and graduation rates.
- Developed strong rapport with students by actively listening to their concerns and needs, fostering a supportive learning environment.
Family Specialist
Lutheran Services Florida
06.2021 - 11.2022
- Improved communication within families by facilitating open discussions and teaching effective communication techniques.
- Built and maintained strong partnerships with community organizations to support the diverse needs of families served, increasing access to vital resources.
- Developed trusting relationships with families by building rapport, demonstrating empathy, and maintaining professional boundaries.
- Planned, promoted, managed, and facilitated activities aimed at enhancing social skills, motor skills, and overall educating adults and children of all ages.
Human Resource Administrator
MiSource
11.2020 - 03.2021
- Completed a Contract position for MiSource where I managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Updated HR database with new employee information, changes in benefits, and other details.
- Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Park OPS/Hostess
SeaWorld Parks & Entertainment, Inc.
10.2019 - 10.2020
- Answered customer questions about hours, seating, and event information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout interactions.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and cashiering simultaneously.
- Trained new hostesses on customer service best practices and policies to maintain high standards of service.
- Completed daily opening and closing duties without fail.
Human Resource Administrator
Vector Solutions
08.2018 - 08.2019
- Originally interned for Vector Solutions in 2016.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training schedule for new employees.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled entry on-boarding process for newly hired employees and candidates, which included distribution of all paperwork, conducting phone screenings, filtering resumes, completing reference checks.
- Updated HR database with new employee and other details.
Education
MBA - HR Management
Saint Leo University
Saint Leo, FL12.2024
Master of Arts - Psychology
University of South Florida
Tampa, FL05.2020
Skills
- Collaboration and Teamwork
- Motivational Techniques
- Networking and Rapport building
- Excellent Communication
- Academic Support
- Student Records Maintenance
- Active Listening
- Employee Relations
- Personnel file management
- Customer Service
- Project Management
Timeline
Student Success Coach
Saint Leo University
11.2022 - Current
Family Specialist
Lutheran Services Florida
06.2021 - 11.2022
Human Resource Administrator
MiSource
11.2020 - 03.2021
Park OPS/Hostess
SeaWorld Parks & Entertainment, Inc.
10.2019 - 10.2020
Human Resource Administrator
Vector Solutions
08.2018 - 08.2019
MBA - HR Management
Saint Leo University
Master of Arts - Psychology
University of South Florida
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