Ariely I. Gonzalez
Orlando
Summary
Friendly and dependable with positive outlook. Understands customer service fundamentals and operates point-of-sale systems. Committed to creating welcoming shopping experience and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Before and After School Care Assistant
Good Shepherd Catholic Primary School
08.2024 - Current
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
Store Team Member
Tommys Express
04.2023 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout the sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Intern
Addition Financial Arena
05.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Maintained database systems to track and analyze operational data.
Teller/Head Teller Student Intern
CFE/ Addition Financial
01.2019 - 01.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Made sure to fix and correct any tickets from my previous classes
Education
High School Diploma -
Colonial High School
Orlando, FL05.2022
Skills
- Bilingual English/Spanish
- Reliability and punctuality
- Customer engagement
- Cash handling accuracy
- Excellent communication
- Time management
Accomplishments
- 3.8 Graduate
- Participated in sports all 4 years: Wrestling, Bowling, Lacrosse
- Received multiple awards for grades, sportsmanship, and being a good student
- National Honor Society
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
English
Spanish
Timeline
Before and After School Care Assistant
Good Shepherd Catholic Primary School
08.2024 - Current
Store Team Member
Tommys Express
04.2023 - Current
Intern
Addition Financial Arena
05.2022 - 08.2022
Teller/Head Teller Student Intern
CFE/ Addition Financial
01.2019 - 01.2022
High School Diploma -
Colonial High School
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