Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dulce Ramirez

Albuquerque

Summary

Bilingual English/Spanish professional specializing in food distribution and community programming. Demonstrated expertise in managing logistics, maintaining inventory accuracy, and fostering relationships with community partners. Committed to delivering efficient, culturally respectful service that enhances operational performance and supports diverse populations.

Overview

8
8
years of professional experience

Work History

Food Distribution Manager / After-School Assistant

Mighty Writers El Futuro
Philadelphia
06.2023 - 02.2024
  • Managed daily food distribution operations serving community members and families.
  • Oversaw inventory levels, warehouse organization, and distribution logistics to ensure timely delivery of food and program resources.
  • Maintained accurate inventory records, operational reports, and distribution documentation.
  • Coordinated with community partners, contributors, and program participants through phone and email communications.
  • Ensured food and supply storage areas remained organized, safe, and accessible.
  • Assisted with receiving, organizing, and distributing food products and educational materials.
  • Collaborated with leadership to improve operational efficiency and support program goals.
  • Provided direct support to students and families while maintaining positive community relationships.
  • Supervised students during recreational and educational activities.
  • Developed relationships to foster a positive environment for students.
  • Supervised students while they completed their homework assignments.
  • Provided academic assistance when needed.

Food Distribution Coordinator / After-School Program Assistant

Mighty Writers El Futuro
Philadelphia
08.2021 - 05.2023
  • Coordinated distribution of food, educational materials, and community resources.
  • Maintained inventory records and tracked incoming and outgoing supplies.
  • Assisted with receiving, organizing, and preparing materials for distribution.
  • Served as a point of contact for community members seeking information and services.
  • Supported daily program operations while ensuring accurate documentation and recordkeeping.
  • Maintained organized storage and work areas to support efficient operations.
  • Assisted English language learners and families from diverse backgrounds.
  • Assisted in homework completion and provided academic support as needed.
  • Collaborated with team members to plan and implement programs.

Visitor Relations Representative

Philadelphia's Magic Gardens
Philadelphia
06.2020 - 08.2021
  • Provided professional customer service and support to visitors, community members, and partner organizations.
  • Processed admissions, memberships, merchandise purchases, and event transactions accurately.
  • Responded to phone inquiries and communicated information regarding programs and services.
  • Assisted with problem resolution and visitor concerns in a professional manner.
  • Educated visitors about the history, mission, and significance of the mosaic installations while creating a welcoming experience.

Server/Cashier

Cafe Ynez
Philadelphia
08.2018 - 03.2020
  • Assisted customers and managed multiple priorities in a fast-paced environment.
  • Trained new employees on operational procedures and customer service standards.
  • Maintained clean, organized, and safe workspaces.
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Maintained knowledge of food safety regulations and best practices in service.
  • Processed payments and maintained accurate cash register operations.

Bookkeeping Assistant

Ludosa Enterprises, LLC
Somerdale
11.2015 - 06.2018
  • Maintained accurate financial records, invoices, and account reconciliations to ensure compliance and reliability.
  • Organized documentation and filing systems, enhancing accessibility and retrieval efficiency.
  • Supported administrative operations by maintaining precise business records, contributing to streamlined processes.
  • Reconciled bank statements to ensure accurate financial records.
  • Coordinated with vendors to resolve billing discrepancies promptly.

Education

High School Diploma -

Kensington International Business High School
Philadelphia, PA

Skills

  • Inventory Management
  • Warehouse Operations
  • Inventory Tracking
  • Shipping & Receiving
  • Quality Control
  • Data Entry & Reporting
  • Record keeping
  • Customer Service
  • Bilingual English/Spanish
  • Community outreach
  • Event Planning
  • Phone communication
  • Team Collaboration
  • Problem Resolution
  • Organizational Skills
  • Office software

Timeline

Food Distribution Manager / After-School Assistant

Mighty Writers El Futuro
06.2023 - 02.2024

Food Distribution Coordinator / After-School Program Assistant

Mighty Writers El Futuro
08.2021 - 05.2023

Visitor Relations Representative

Philadelphia's Magic Gardens
06.2020 - 08.2021

Server/Cashier

Cafe Ynez
08.2018 - 03.2020

Bookkeeping Assistant

Ludosa Enterprises, LLC
11.2015 - 06.2018

High School Diploma -

Kensington International Business High School
Dulce Ramirez