Dulce Ramirez

• Communicate with partners and contributors via telephone and email
• Daily Report to the organization's Director of Distribution.
• Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
• Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations.
• Collaborated with other managers to develop comprehensive logistics strategies that aligned with broader organizational goals.
• Working with English learning students enrolled in the free after-school program offered by the organization to help them understand key concepts, especially those learned in the classroom.

• Responsible for maintaining clean and sanitized areas for food storage.
• Responsible for organizing and displaying all food goods, diapers, books, and other literacy materials to be provided to the community.
• Welcome and assist community members visiting the site.
• Working with English learning students enrolled in the free after-school program offered by the organization to help them understand key concepts, especially those learned in the classroom

• Serve as a visitor services representative by greeting guests enthusiastically, engaging with visitors, groups and families to offer the best interactive experience of the indoor and outdoor art environment installation.
• Assist during the PECO Family Jams one-of-a-kind, family-oriented programs.
• Operate and perform all register duties, including general admission sales, event tickets, merchandise, membership, and artwork
• Communicate clearly to visitors, community partners, and staff by answering questions, answering phone calls, and writing detailed emails
• Communicate with the administrative team about feedback, questions, or concerns that occurred during the shift.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

.

• Validated and recorded invoices and resolved discrepancies with vendors.
• Implemented orderly, organized filing systems for easy record retrieval.
• Managed vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms when necessary.
• Reconciled bank statements and credit card accounts for accuracy and completeness.