Aries Coats
Greenville,MS
Summary
Motivated individual with business acumen, and a willingness to take on challenging roles. Tech-savvy and quick to learn, with technical know-how, social media expertise, and sales abilities to support and drive substantial growth. Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented, and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Team Leader
McDonald's
Lakevillage, AR
08.2020 - Current
- Maintained positive working relationship with fellow staff and management.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Identified needs of customers promptly and efficiently.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Collaborated with other departments to ensure alignment of goals across teams.
- Oversaw training and development programs to enhance team skills and knowledge.
- Motivated team members through recognition programs and performance-based incentives.
Team Member
Family Dollar
Greenville , MS
05.2023 - 08.2023
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assessed company operations for compliance with safety standards.
- Received, processed, and stocked merchandise in accordance with store policies.
Crew Trainer
McDonald's
Greenville, MS
03.2020 - 08.2020
- Maintained up-to-date records of all employees' training progress and certification status.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Provided constructive feedback and one-on-one coaching to employees.
- Ensured that all safety protocols were followed during training sessions.
- Ensured all training activities complied with health and safety regulations.
- Led by example, upholding company policies and exemplifying desired behaviors.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO10-2024
Skills
- Mentoring
- Complaint resolution
- Coaching
- SMART goals
- Expectation setting
- Key performance indicators
- Problem-solving
- Client support
- Conflict resolution
Timeline
Team Member
Family Dollar
05.2023 - 08.2023
Team Leader
McDonald's
08.2020 - Current
Crew Trainer
McDonald's
03.2020 - 08.2020
Bachelor of Science - Business Administration
Colorado Technical University