Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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Aries Jackson Maxwell

San Antonio,TX

Summary

Dedicated and compassionate professional with 11 years of experience serving the community, resolving conflicts, and providing guidance to those in need. Proven leader with 2 years of managerial and supervision experience in CBRF and AFH settings, dedicated to training staff in trauma-informed care and crisis intervention techniques. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Residential Assistant-Weekend Warrior

Heritage Senior Living
01.2024 - 01.2025
  • Provided direct patient care, including dressing changes and medical administration.
  • Maintained detailed records of patient care and treatment plans to ensure continuity of care.

Regional Director of Residential

St. Coletta of Wisconsin
01.2021 - 01.2023
  • Managed a team of 65 employees, providing mentorship and ensuring professional development and growth.
  • Developed and implemented performance metrics, reporting systems, and employee recognition programs, resulting in significant improvements in employee engagement and morale.
  • Analyzed financial data to identify opportunities for cost savings and increased profitability.

Case Coordinator

St. Coletta of Wisconsin
01.2022 - 12.2022
  • Developed relationships with clients, assessed their needs, and developed service plans to ensure they received the best possible care.
  • Collaborated with external stakeholders to coordinate comprehensive services and monitored client progress.

Caretaker

The Right Way
01.2017 - 12.2022
  • Provided bedside care, personal care, and support with daily living activities.
  • Performed healthcare-related tasks under the direction of registered nurses or physiotherapies.

Education

Master’s in business administration -

UNIVERSITY OF PHOENIX
MILWAUKEE, WISCONSIN
05.2013

Social Work -

UNIVERSITY OF ARKANSAS AT PINE BLUFF
PINE BLUFF, ARKANSAS
05.2008

Skills

  • Microsoft Excel
  • Conflict Resolution
  • Leadership Skills
  • Ability to Multitask
  • Time Management
  • Teamwork
  • Communication Skills
  • Ability to Work in a Team
  • Leadership
  • Adaptability
  • Excellent Communication Skills
  • Customer Service
  • Problem Solving
  • Ability to Work Under Pressure
  • Decision Making
  • Patient care
  • Medical administration
  • Performance metrics
  • Financial analysis
  • Client assessment
  • Service planning
  • Team management
  • Employee training
  • Stakeholder collaboration
  • Record keeping
  • Healthcare compliance
  • Effective communication
  • Time management
  • Interpersonal communication
  • Team building
  • MS office
  • PPE compliance
  • Decision-making
  • Critical thinking
  • Clerical support
  • Organizational skills
  • Quality assurance
  • Conflict resolution

Personal Information

Title: Assistant Director/Case Worker/Care Coordinator/Direct Support Professional

Certification

  • Wisconsin Administration
  • CBRF
  • ISP Assessments
  • MANDT Instructor
  • Crisis Intervention
  • Trauma-Informed Care

Timeline

Residential Assistant-Weekend Warrior

Heritage Senior Living
01.2024 - 01.2025

Case Coordinator

St. Coletta of Wisconsin
01.2022 - 12.2022

Regional Director of Residential

St. Coletta of Wisconsin
01.2021 - 01.2023

Caretaker

The Right Way
01.2017 - 12.2022

Master’s in business administration -

UNIVERSITY OF PHOENIX

Social Work -

UNIVERSITY OF ARKANSAS AT PINE BLUFF

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Aries Jackson Maxwell