Sade Thomas
Chicago,IL
Summary
Charismatic individual dedicated to providing help and giving back to the community. Knowledgeable with a broad background in customer service. Trained in exceptional quality of service.
Overview
6
6
years of professional experience
Work History
Clerk/Weekend Warrior
QuikTrip
06.2019 - 09.2022
- Assisted the manager to ensure that tasks were completed, provide help to other clerks with their work, as well as run the shifts in an orderly manner.
- Provided customers with a positive experience while shopping.
- Managing cash registers in a fast-paced environment proficiently.
- Multitasked and worked well under pressure for long busy hours.
- Adapted and resolve any complications with customers that were not pleasant, all while handling it in a trouble-free manner.
MSR 2 Interactive Teller
Mid American Credit Union
09.2022 - 04.2023
- Completed deposits, withdrawals, and payments for members.
- Managed confidential and highly classified information.
- Answered customer inquiries promptly regarding any concerns or questions.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Waitress
Longhorn Steakhouse
03.2023 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service, safety procedures, and menu items.
- Maintained clean and welcoming dining environment, ensuring a excellent guest experience.
Education
High school diploma -
Southeast High School
Wichita, KS05.2021
Skills
- Safe food handling
- Performance improvement
- Meticulous
- Personable
- Multitasking Abilities
- Flexible and adaptable
- Organizational skills
Timeline
Waitress
Longhorn Steakhouse
03.2023 - Current
MSR 2 Interactive Teller
Mid American Credit Union
09.2022 - 04.2023
Clerk/Weekend Warrior
QuikTrip
06.2019 - 09.2022
High school diploma -
Southeast High School
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