Litzy Soto
Rio Rancho,NM
Summary
Dynamic and detail-oriented with extensive experience at Latitudes, excelling in team collaboration and audit reporting. Enhancing service quality and training employees, while ensuring compliance with safety standards. Bilingual in Spanish, adept at fostering positive customer experiences and maintaining operational efficiency. Diligence, and efficiency is my profession.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Supervisor/Weekend Auditor/Food Prep
Latitudes
09.2024 - 04.2026
- Monitored inventory levels, facilitating timely restocking of supplies and materials.
- Implemented process improvements that enhanced service quality and reduced downtime.
- Conducted performance evaluations, providing constructive feedback to team members.
- Collaborated with management to develop strategies for improving team performance and engagement.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Planned and executed follow-up audits at appropriate intervals.
Stocker/Food Prep
La Tienda Thriftway
06.2017 - 09.2017
- Received and organized inventory deliveries to ensure efficient stock placement.
- Maintained cleanliness and organization of storage areas for optimal workflow.
- Assisted customers in locating products, enhancing overall shopping experience.
- Monitored stock levels, restocked shelves promptly to prevent shortages.
- Prepared ingredients by chopping, marinating, and measuring for daily menu items.
- Followed recipes accurately to maintain consistency in flavor and presentation of dishes.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Maintained a safe working environment by following food safety guidelines and proper equipment usage.
Cashier
Rue21
05.2015 - 11.2016
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Implemented store promotional campaigns to increase awareness and drive foot traffic, resulting in increased sales opportunities.
- Conducted daily store opening and closing procedures, maintaining a safe and clean retail environment for both customers and employees.
- Assisted customers with returns or exchanges, ensuring a smooth process that maintained customer satisfaction levels.
Food Prep/Cashier
Paleteria Express
06.2016 - 07.2016
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NM05.2016
Skills
Attention to detail
Account reconciliation
Audit reporting
Safe food handling
Cleanliness standards
Team collaboration
Foodservice
Employee training
Workplace safety
Bilingual in Spanish
Data entry techniques
Data processing
Certification
Alchohol Servers Certification
Food Prep Certification
Timeline
Shift Supervisor/Weekend Auditor/Food Prep
Latitudes
09.2024 - 04.2026
Stocker/Food Prep
La Tienda Thriftway
06.2017 - 09.2017
Food Prep/Cashier
Paleteria Express
06.2016 - 07.2016
Cashier
Rue21
05.2015 - 11.2016
High School Diploma -
Carlsbad High School