Experienced customer sale representative with 20+ years in customer service and sales role. Excellent communication and problem-solving skills. Proven track record of success in meeting sales goal.
Overview
31
31
years of professional experience
Work History
Property Management & Maintenance
WWBT11 LLC. Owner/ President
01.2017 - Current
Oversee daily operations of rental properties and ensuring tenants satisfaction and maintain the property value
Experience in tenant relations
Property Maintenance coordination and lease management
Maintenance
Holiday Isles Property Management
10.2023 - 10.2024
Inspect the building, grounds, and equipment
Handles necessary repairs and maintenance
Install Equipment and appliance
Follow local and state building codes
Keep a maintenance log and write shift report
Complies with all company safety regulations
Medical Courier/ Driver
Faithful Deliveries
01.2022 - 01.2023
Delivered Packages within a set time frame for a local courier company
Managed independent delivery routes with a focus on efficiency and customer satisfaction
Verified accuracy and completeness of package before each delivery
Instacart
01.2021 - 01.2022
Attention to detail: Making sure orders are accurate
And selecting items for customers
Customer Service: Interacting with customers in stores or via text message or app
Multi-tasking: Completing multiple orders quickly
Physical Strength: Carrying groceries and other items
Math and comprehension: Read orders and calculate payments
Food Safety: Adhere to food safety Policies
President/Owner
Worldwide Business Telecomm
01.2002 - 01.2017
Marketing
Customer Service
Finance
Sales
Support
Shipping
Sales Rep.
A1 Teletronics INC.
01.1994 - 01.2002
Sales Marketing
Customer service
Support
Negotiation
Relationship Building
Customer acquisition
Meeting and exceeding sales target
Build and maintain client relationships
Computer skills: Microsoft, Office, Excel, Outlook
Education
Associate’s degree - business administration
Saint Petersburg College
Diploma - Business Administration
High Point High School
Laurel, Maryland
Skills
Customer service
Time management
Active listening
Goal oriented
Problem-solving
Product knowledge
Cultural awareness
Conflict resolution
Critical thinking
Data entry
Customer needs assessment
Business growth and retention
Shipping coordination
Account management
Microsoft Excel
QuickBooks knowledge
Timeline
Maintenance
Holiday Isles Property Management
10.2023 - 10.2024
Medical Courier/ Driver
Faithful Deliveries
01.2022 - 01.2023
Instacart
01.2021 - 01.2022
Property Management & Maintenance
WWBT11 LLC. Owner/ President
01.2017 - Current
President/Owner
Worldwide Business Telecomm
01.2002 - 01.2017
Sales Rep.
A1 Teletronics INC.
01.1994 - 01.2002
Associate’s degree - business administration
Saint Petersburg College
Diploma - Business Administration
High Point High School
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