Elias Alcantar
Big Bear Lake,CA
Summary
Adept at driving growth and efficiency, I leveraged consultative sales techniques and data inputting skills to enhance client satisfaction. Skilled in complaint resolution and account management, I consistently exceeded sales targets, demonstrating a keen ability to secure and expand client relationships.
Overview
11
11
years of professional experience
Work History
Property Management & Maintenance
Bear Valley Cleaning
10.2021 - Current
- Trained new employees on company procedures.
- Communicated effectively with owners and guests.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Perform routine maintenance tasks.
Licensed Health Insurance Agent
Self-employeed
01.2014 - 09.2021
- Generated leads through cold-calling, networking and other outreach methods.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Used multiple different systems simultaneously to process benefit transactions.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted annual reviews of existing policies to update information.
Education
High School Diploma -
Millikan High School
Long Beach, CA06-2012
Skills
- Data inputting
- Call Management
- Information Security
- Complaint resolution
- Consultative Sales
- Computer Proficiency
- Payment Processing
- Sales closing
- Account Management
Timeline
Property Management & Maintenance
Bear Valley Cleaning
10.2021 - Current
Licensed Health Insurance Agent
Self-employeed
01.2014 - 09.2021
High School Diploma -
Millikan High School
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