Arif Saurav
Sugar Land
Summary
Dedicated and reliable Field Service Technician with hands-on experience in equipment installation, maintenance, and troubleshooting. Strong technical skills combined with excellent customer service and problem-solving abilities. Proven ability to work independently in field environments while ensuring safety, efficiency, and high-quality service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Field Service Technician
Gulf Coast Ceiling Fans
Houston, TX
06.2024 - 08.2025
- Install, maintain, and repair equipment at customer locations
- Diagnose system issues and implement timely solutions to minimize downtime
- Provide on-site technical support and training to clients
- Maintain accurate service logs and reports
- Coordinate with internal teams for parts and scheduling
- Assisted with installation and maintenance of electrical and mechanical systems
- Conducted routine inspections and preventive maintenance
- Supported troubleshooting and repair tasks
- Managed tools and ensured service vehicle readiness
Armed Security Officer
United Allied Services
Houston, TX
03.2020 - 01.2024
- Conducted regular patrols to ensure safety of property and personnel
- Monitored surveillance equipment and reported suspicious activities
- Controlled access by verifying identification and logging visitors
- Responded to incidents and emergencies in a calm and professional manner
- Completed detailed reports on daily activities and security events
- Assisted in maintaining a safe and secure environment for employees and customers
Manager
Whatabuger
Sugar Land, TX
06.2017 - 12.2019
- Supervised and led a team of 10–25 employees in a fast-paced environment
- Trained new hires on procedures, safety, and customer service standards
- Delegated tasks and ensured efficient shift operations
- Troubleshot and resolved minor equipment malfunctions (grills, fryers, POS systems
- Handled cash registers, deposits, and financial reporting
Education
High School Diploma -
Houston Community College
Houston, TXHVAC EPA Universal (Type I , II, III) -
Houston Community College
Houston, TXSkills
- Equipment Installation & Repair
- Electrical & Mechanical Troubleshooting
- Preventive Maintenance
- Technical Diagnostics
- Customer Service & Client Support
- Blueprint & Schematic Reading
- Inventory & Parts Management
- OSHA Safety Compliance
- Service Documentation & Reporting
Certification
- OSHA 10 / OSHA 30 Certification
- HVAC Certification - EPA Type I, EPA Type II, EPA Type III, Universal
- Serve Safe
- Valid Driver’s License
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Assistant Field Service Technician
Gulf Coast Ceiling Fans
06.2024 - 08.2025
Armed Security Officer
United Allied Services
03.2020 - 01.2024
Manager
Whatabuger
06.2017 - 12.2019
High School Diploma -
Houston Community College
HVAC EPA Universal (Type I , II, III) -
Houston Community College