Arifa Ijaz
Yuba City
Summary
Dynamic pharmacy professional with hands-on experience at Raley’s Pharmacy, excelling in customer service and problem-solving. Proven ability to enhance patient care through effective communication and attention to detail. Skilled in medication management and collaboration with healthcare teams to optimize treatment plans and ensure safety.
Overview
10
10
years of professional experience
Work History
Grad Pharmacy Intern
Raley’s Pharmacy
Yuba City
05.2021 - 05.2023
- Delivered exceptional customer service by addressing medical-related inquiries and providing healthcare counseling.
- Resolved customer issues and complaints to foster trust and build loyalty.
- Collaborated with physicians to gather information on customers and prescriptions for effective issue resolution.
- Administered required vaccines while educating patients on vaccination importance.
Pharmacy Technician
CVS Pharmacy
Yuba City
08.2019 - 06.2020
- Prepared and filled medications for patients to ensure accurate dispensing.
- Obtained Pharmacist approval for medication administration and adherence.
- Assisted with processing insurance claims to facilitate patient access to medications.
- Delivered exceptional patient care to enhance overall satisfaction and health outcomes.
Pharmacy Technician
Clinix Retail Pharmacy
Lahore
05.2015 - 11.2017
- Acquired hands-on knowledge of retail pharmacy operations in a busy neighborhood drugstore.
- Provided exemplary patient care to enhance overall customer experience.
- Received and prepared prescription orders for prompt fulfillment.
- Filled prescription orders accurately and efficiently to meet customer needs.
Student Intern
Nishtar Medical Hospital
Multan
02.2013 - 04.2014
- Educated patients on medication adverse effects and proper usage techniques.
- Evaluated patient medication histories to ensure safety and compliance.
- Reviewed drug regimens for potential drug-drug interactions, optimizing treatment plans.
Education
Doctor of Pharmacy -
Bahauddin Zakariya University
Multan, Pakistan12.2014
Student Intern -
Nishtar Medical Hospital
Multan, Pakistan04.2014
Skills
- Customer service
- Attention to detail
- Problem solving
- Team collaboration
- Verbal communication
- Written communication
- Microsoft Windows
- Microsoft Office
Clinical Rotations
Nishtar Medical Hospital, Multan, Pakistan, Student Intern, 02/01/13, 04/01/14, Educated Patients about adverse effects of medication, and proper use of medication, Evaluated patient medication history, and reviewed drug regimen, and drug-drug interaction
Licensure Certification
- California Intern Pharmacist, INT 47885, 03/31/23
- Certified Pharmacy Technician, TCH 170200, 04/20/22
- APhA Pharmacy-Based Immunization Delivery Certificate, 04/17/21, Present
Languages
English
Professional
Punjabi
Professional
Urdu
Professional
Timeline
Grad Pharmacy Intern
Raley’s Pharmacy
05.2021 - 05.2023
Pharmacy Technician
CVS Pharmacy
08.2019 - 06.2020
Pharmacy Technician
Clinix Retail Pharmacy
05.2015 - 11.2017
Student Intern
Nishtar Medical Hospital
02.2013 - 04.2014
Doctor of Pharmacy -
Bahauddin Zakariya University
Student Intern -
Nishtar Medical Hospital