Ari K. Hood-Wilkerson
Lakeland,FL
Summary
To be a hard-working and accurate employee. Also to progress myself and the company to the fullest potential. Resourceful Employee offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
14
14
years of professional experience
Work History
Operational Manager
Blue Mile Transportation And Delivery. LLC
2021.08 - 2023.07
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Master Blender
Coca Cola
2018.04 - 2021.06
- Blended initial batch, made shade adjustments and labeled batches.
- Maintained daily clean up of lab, product service room and equipment.
- Weighed out materials carefully and followed label requirements for each package.
- Completed large-batch blending by measuring out materials and using industrial-sized mixers to distribute materials evenly.
- Used machinery and hand-filling methods to prepare orders.
- Stored partial containers in correct inventory location.
Assistant Manager
Royal Caribbean Restaurant
2016.09 - 2017.07
- Provide customer service while completing sales and service transactions
- Maintain inventory
- Stocking, cleaning and organizing restaurant
- Identify and delegate responsibilities to staff and shift leaders to make sure objectives are met
- Provide staff with performance feedback , manage operations with passion.
Youth Support Partner
Allegheny County DHS
2014.04 - 2016.07
- Provide assistance and support to parents/youth including peer counseling and mentoring
- Assist and promote active involvement in community activities
- Plan and provide reports in a database
- Manage caseloads and schedule meetings.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Host
UPMC St. Margaret, Freeport Road
2013.04 - 2014.03
- Cater to patients with food & nutritional needs
- I deliver and collect dinner trays and stock refrigerator pantries with nourishments; also to help with kitchen and cafeteria with cleaning and related duties
Warehouse Associate
OK Grocery Warehouse
2013.03 - 2014.02
- Pick, pack and transport orders in a suitable manner
- Maintain record controls and stock counts
- Used forklifts safely, adhere to warehouse floor policies and maintain ability to move heavy objects
- Document capability to read, count accurately and do simple math calculations.
Host
UPMC St. Margaret
2010.03 - 2013.03
- Cater to patients with food & nutritional needs
- I deliver and collect dinner trays and stock refrigerator pantries with nourishments; also to help with kitchen and cafeteria with cleaning and related duties
Camp counselor
Homewood-Brushton Athletic Association
2010.06 - 2012.06
- And advertised for Local politicians who supported the Association.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
Volunteer, Patient escort
UPMC St. Margaret, Freeport Road
2009.06 - 2009.08
- Customer service
- Shadowed surgeons during surgery
Education
City Charter High School
Pittsburgh, PAHigh School Diploma -
Peabody High School
N. Highland, Pittsburgh, PA05.2009
Skills
- Strategic Vision
- Goal Attainment
- Consumer Behavior
- Adobe Creative Suite
- Individualized Care Plans
- Lesson Preparation
- Environmental Management
- Conduct Home Visits
- Program Support
Timeline
Operational Manager
Blue Mile Transportation And Delivery. LLC
2021.08 - 2023.07
Master Blender
Coca Cola
2018.04 - 2021.06
Assistant Manager
Royal Caribbean Restaurant
2016.09 - 2017.07
Youth Support Partner
Allegheny County DHS
2014.04 - 2016.07
Host
UPMC St. Margaret, Freeport Road
2013.04 - 2014.03
Warehouse Associate
OK Grocery Warehouse
2013.03 - 2014.02
Camp counselor
Homewood-Brushton Athletic Association
2010.06 - 2012.06
Host
UPMC St. Margaret
2010.03 - 2013.03
Volunteer, Patient escort
UPMC St. Margaret, Freeport Road
2009.06 - 2009.08
City Charter High School
High School Diploma -
Peabody High School
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