Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operational Manager
Laurel Liquor Inc
01.2015 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Assistant Manager
Maplelawn BP
01.2012 - 01.2014
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Applied Science - Business Administration
Howard County Community College
Columbia, MD
05.2016
Skills
Leadership
Operational Efficiency
Management
Sales Promotion
Strategic Vision
Growth Plans
Languages
Korean
Native or Bilingual
Timeline
Operational Manager
Laurel Liquor Inc
01.2015 - Current
Assistant Manager
Maplelawn BP
01.2012 - 01.2014
Associate of Applied Science - Business Administration
Instructional/Special Education Resource Paraprofessional at Laurel School District-Laurel, DEInstructional/Special Education Resource Paraprofessional at Laurel School District-Laurel, DE
Assistant Store Manager at Manitoba Liquor & Lotteries, Dominion Centre Liquor MartAssistant Store Manager at Manitoba Liquor & Lotteries, Dominion Centre Liquor Mart