Arik Wentzloff
Wyoming
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Old Navy, Gap
Byron Center
08.2021 - Current
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Maintained records related to sales for store management.
- Addressed customer questions and concerns regarding products and services.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Helped customers by answering questions and locating merchandise.
- Processed returned merchandise according to company policies.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled returns and exchanges according to company policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Answered store and merchandise questions and led customers to wanted items.
- Kept informed about new products arriving at the store on a regular basis.
- Greeted customers upon entering the store and provided assistance.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Bagged or packaged purchases and wrapped gifts.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Answered questions about current promotions and resolved issues according to store policies.
- Stocked shelves with merchandise according to company standards.
Education
High School Diploma -
Godwin Heights High School
Wyoming, MI03-2018
Skills
- Customer service
- Sales transactions
- Merchandise restocking
- Point of sale systems
- Return processing
- Cash handling
- Problem solving
- Customer engagement
- Policy compliance
- Team collaboration
- Time management
- Fitting room maintenance
- Cash register operation
- Retail store operations
- Product merchandising
- Stocking and receiving
Timeline
Retail Sales Associate
Old Navy, Gap
08.2021 - Current
High School Diploma -
Godwin Heights High School