Arika Gates
Elwood,IN
Summary
Senior Sales Support Specialist focused on enabling strong sales by skillfully handling administrative and logistic needs. Successful at managing sales tracking tools and creating informative reports. Polished in identifying market trends to help sales professionals make strategic decisions and continue capturing business.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Sales Support Coordinator
Corteva Agriscience
04.2003 - Current
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Lead follow-up training and on-going support with new employees reviewing processes and systems
- Fostered an environment that encouraged and enable others to build skills.
- Established as reliable resource for team members troubleshooting complex administrative and training issues promptly.
- Scheduled deliveries of multiple seed products by specified time to get planted on time.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Created detailed reports and requests for the field team
- Transmitted documents, organized revisions and tracked changes.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Worked with the warehouse and department heads to facilitate flow of materials to and from internal and external plants.
- Developed team communications and information for meetings.
- Maintained excellent attendance record, consistently arriving to work on time.
- Contact logistic providers to ensure all orders were received and that deliveries will ship on time
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Monitored inbound and outbound freight operations to establish timely delivery of product.
Production Technician Intern
Pioneer Hi-Bred International Inc
05.2022 - 08.2022
- Promptly documented and reported all defective equipment and hazardous conditions.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Implemented and maintained quality control systems to verify product compliance.
- Adjusted process parameters to optimize product quality and production rates.
- Collaborated with engineering and other departments to meet production goals and promote teamwork.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Managed quality assurance initiatives.
Education
Bachelor of Science - Agri Business Management
Purdue University
West Lafayette, United States12.2002
High School Diploma -
Tipton High School
Tipton, United States05.1998
Skills
- Scheduling
- File and records management
- Goals and performance
- Attention to Detail
- Self-Motivated
- Dependable and Responsible
- Project Management
- Report writing and documentation
- Flexible and Adaptable
- Excellent Communication
- Data Entry
- Excel
- MS Office
- Spreadsheets
- Order Management
- SeedWare
Certification
- Agronomy Essentials
Timeline
Production Technician Intern
Pioneer Hi-Bred International Inc
05.2022 - 08.2022
Senior Sales Support Coordinator
Corteva Agriscience
04.2003 - Current
Bachelor of Science - Agri Business Management
Purdue University
High School Diploma -
Tipton High School