Arika Gates
Elwood,IN
Summary
Dynamic Senior Sales Support Coordinator at Corteva, adept at enhancing operational efficiency through cross-functional collaboration and effective problem-solving. Proven track record in customer order management, ensuring timely fulfillment and high satisfaction. Skilled in training teams and adapting to supply chain disruptions, driving performance and achieving organizational goals.
Overview
22
22
years of professional experience
Work History
Senior Sales Support Coordinator
Corteva
04.2003 - Current
- Facilitated cross-functional collaboration among various departments to streamline workflows for greater operational efficiency within the organization.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Provided comprehensive training for new hires on company policies, procedures, and software systems to ensure seamless integration within the team.
- Updated internal databases with accurate customer contact information, ensuring effective communication channels were maintained throughout the sales process.
- Managed complex sales transactions, ensuring accurate documentation and timely fulfillment of orders.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Enhanced customer satisfaction with timely and accurate order fulfillment coordination.
Education
Bachelor of Science - Agricultural Business And Management
Purdue University
West Lafayette, INSkills
- Goals and performance
- Scheduling
- Customer order management
- Teamwork and collaboration
- Problem-solving abilities
Affiliations
- Board of Directors Families for HoPE, Inc.
Timeline
Senior Sales Support Coordinator
Corteva
04.2003 - Current
Bachelor of Science - Agricultural Business And Management
Purdue University
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