Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well organized, attentive to detail and vigilant in achieving both productivity and safety goals.
Overview
5
5
years of professional experience
Work History
Shift Assistant
Amazon
06.2021 - Current
Responsible for processing and loading of over 90,000 packages daily
Oversaw, coached and evaluated 140 hourly employees daily
Collaborated with other leaders and executives to direct workflow and support operations
Monitored daily and weekly key performance indicators to maintain on-track status
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials
Implemented policies and standard operating procedures for continuous improvement
Created and implemented strategies for improving operational efficiency and accuracy
Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
Analyzed equipment breakdowns using various troubleshooting methods
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
Identified team weak points and implemented corrective actions to resolve concerns
Mentored and guided employees to foster proper completion of assigned duties
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
Prioritized employee safety by consistently enforcing safety protocols within the workplace.
Yard Marshal
Amazon
06.2021 - Current
Enhanced public safety by conducting patrols and surveillance in assigned areas.
Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.
Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
Driver Trainer
Amazon
06.2020 - Current
Developed tailored training programs for individual drivers, addressing specific areas of improvement.
Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
Maintained accurate records of driver certifications, licenses, endorsements, and other required documentation for regulatory compliance purposes.