ARILENE JENKINS
TEMPLE,TX
Summary
Experienced in a fast-paced restaurant environment, I have honed customer service and multitasking skills. Successfully managing multiple responsibilities while maintaining a positive and professional attitude. Excelled in critical thinking and collaboration skills in fast-paced academic environment as well. I am now seeking to transition into a new field as a Certified Sterile Processing technician. Background in decontamination, sterilization, and equipment maintenance. Strong focus on achieving results, and adaptable to changing needs and workflows. Skilled in maintaining compliance with healthcare standards, ensuring patient safety, and efficiently managing inventory. Known for reliability, precision, and effective communication in high-pressure environments. Ready to make a significant impact in the healthcare industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Externship
VA Hospital
Temple, TX
11.2024 - 12.2024
- 80 hours of externship, supporting staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Server
BackPorch Drafthouse
01.2023 - 04.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Externship
Harker Heights Fire Department
Harker Heights, TX
02.2022 - 04.2022
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Cashier
Small Cakes
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Took and prepared customer order by boxing, bagging or gift wrapping
- Helped customers complete purchases, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
- Achieved team sales targets consistently by maintaining current knowledge of store promotions and highlighted sales to customers.
Cashier/Busser
Fuzzy's Taco Shop
08.2020 - 05.2021
- Greeted and took customers orders whether in person or on the phone to go.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
- Coordinated with kitchen staff to ensure accurate order fulfillment for takeout customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Learned duties for various positions and provided backup at key times.
Education
Associate degree - Kinesiology
Temple College
02.2025
High School Diploma - EMT course, Basic Life Support Certified
Belton High School
01.2022
Skills
- Service Excellence
- Collaborative Problem Solving
- Effective Organizational Skills
- Effective Communication
- Skilled in Managing Multiple Priorities
- Interpersonal Communication
- Workplace Etiquette
- Constructive Outlook
- Analytical Problem Solving
- Meticulous Attention
Certification
- Certified Sterile Processing and Distribution Technician (CSPDT) - Certification Board for Sterile Processing and Distribution, Inc. (CBSPD).
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Externship
VA Hospital
11.2024 - 12.2024
Server
BackPorch Drafthouse
01.2023 - 04.2023
Externship
Harker Heights Fire Department
02.2022 - 04.2022
Cashier
Small Cakes
08.2021 - 12.2021
Cashier/Busser
Fuzzy's Taco Shop
08.2020 - 05.2021
High School Diploma - EMT course, Basic Life Support Certified
Belton High School
Associate degree - Kinesiology
Temple College