Jayah Franklin

• Extraoral / Interoral radiographs
• Comp/limited exam
• Panoramic scans
• Sterilization
• Extractions
• Charting
• Patient care
• Infection control
• Treatment plan administration
• Administration efficiency
• Room flipping

-Costumer Service

-Compiled feedback to help management improve guest relations policies and prevent common conflicts.

-Handled customer complaints professionally, resolving issues quickly to maintain positive guest relations.

-Strong Communication

-Problem Solving

-Attention to detail,making sure the guest feel heard and understood

-Adaptability & Patience

-Administrative & computer Literacy

-Offered superior guest relations by greeting and guiding visitors to appointments and staff members

• Built long-term relationships with guests to guarantee return.

• - Delivered outstanding customer service by efficiently handling orders, addressing customer inquiries, and resolving issues.
• - Promoted to Trainer due to excellent performance and leadership abilities.
• - Trained and mentored new employees, enhancing team productivity and service quality.
• - Developed strong communication and teamwork skills in a fast-paced environment.
• Skills
• - Interpersonal Skills: Adept at building positive relationships with customers and team members.
• - Customer Service: Proven ability to provide high-quality service and ensure customer satisfaction.
• - Training and Mentorship: Experienced in training new hires and improving team performance.
• Assisted in onboarding new team members, ensuring adherence to company standards.
• Developed and delivered training programs to enhance employee skills and knowledge.
• Developed and delivered training programs for new team members, enhancing onboarding experience.