Yolanda Moreno
San Antonio,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
22
22
years of post-secondary education
2
2
Languages
Work History
Externship
Texas Specialty Nursing and Rehab Center
San Antonio
01.2008 - 03.2009
- Recorded vital signs and intake and output of patients and documented information.
- Performed wound care treatments effectively, promoting proper healing while minimizing infection risks.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks
- Answering calls, and data entry.
Medical Assistant
University Health System
San Antonio
05.2010 - 09.2023
- Responsible for calling patients to remind about their upcoming visits, data entry.
- Works well with infants, toddlers, and adults.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Communicare Health Center
12.2023 - 10.2024
- Administered patient care, including vital signs monitoring and medical history documentation.
- Assisted healthcare providers with examinations and procedures to ensure patient comfort and safety.
Clinical Certified Medical Assistant
Sanitas Medical Center
12.2025 - Current
- Administered patient care, including vital sign monitoring and medication administration.
- Assisted physicians with examinations and procedures, ensuring seamless workflow.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans, medications, and preventive care measures.
Education
Memorial High School- High School Diploma
05.2007 -
Everest Institute - Medical Assistant Diploma
03.2008 - Current
To Care Enough CPR- BLS
06.2025 - 06.2027
National Healthcareer Association - CCMA
12.2025 - 12.2027
Skills
- Vaccine Administration
- Instrument prep preparation
- Patient Scheduling
- Patient Flow Management
- Medical Office Administration
- Data Entry
- Patient-Focused Care
- Procedure Assistance
- Medical Terminology
- Vital Sign Monitoring
- Companionship and Emotional Support
- Medical Terminology Knowledge
- Emergency Procedures Understanding
- Customer Service
- Medical Billing and Coding
- Inventory and Supply Management
- EMR / EHR
- Equipment Sterilization
- Adaptable
- Compassionate Caregiver
- Patient Assessments
- Diagnostic Procedures
- Simple Dressings
- Prioritizing Stat Orders
- Specimens Collection and Processing
- Reliable Team Player
- Medical Procedures
- Chemical Solution Preparation
- Insurance Claims
- Complex Problem-Solving
- Lab Equipment Operation
- Emergency Room Procedures
- First Aid
- Direct Patient Care
- Family Education
- Computer Literacy
- Phlebotomy Techniques
- Medical Equipment Operation
- CPR Certification
- EKG Administration
- Diagnostic Testing Assistance
- Record Keeping
- Patient Education
- Laboratory Specimen Collection
- Empathy and Compassion
- Conflict Resolution
- Clinical Documentation
- Telephone Etiquette
- Team Collaboration
Accomplishments
- Recognized for outstanding dedication to patient care.
Personal Information
Title: Certified Clinical Medical Assistant
Awards
University Health System
Shinning Star, March 11, 2013
LEAN Event for MA's, July 2014
2- Silver Awards
2-Gold Awards
Sanitas Medical Center
2- High five awards 2026
Employee of the Month 2026
References
Available upon request.
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
National Healthcareer Association - CCMA
12.2025 - 12.2027
Clinical Certified Medical Assistant
Sanitas Medical Center
12.2025 - Current
To Care Enough CPR- BLS
06.2025 - 06.2027
Medical Assistant
Communicare Health Center
12.2023 - 10.2024
Medical Assistant
University Health System
05.2010 - 09.2023
Everest Institute - Medical Assistant Diploma
03.2008 - Current
Externship
Texas Specialty Nursing and Rehab Center
01.2008 - 03.2009
Memorial High School- High School Diploma
05.2007 -