Arin Valles
Communications Clerk
Hebron,IN
Summary
Dedicated communications professional with strong customer service skills, adept at managing inquiries and enhancing communication processes. Recognized for attention to detail and teamwork, driving departmental efficiency.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Communications Clerk
Chesterton Police Department
10.2025 - Current
- Assisted in managing incoming communications and public inquiries for efficient response handling.
- Maintained accurate records of departmental interactions, ensuring compliance with departmental protocols.
- Supported the preparation of official documentation and reports, enhancing communication clarity.
- Coordinated scheduling for community outreach events to foster positive community relations.
- IDACS Certification
- Contributed to team meetings by providing insights on improving communication processes and efficiency.
- Developed familiarity with law enforcement terminology, enhancing interaction quality with stakeholders.
- Elevated departmental performance through consistent adherence to deadlines for assigned projects or tasks.
- Proactively addressed potential issues by identifying areas for process improvement within the communications workflow.
- Firearm Permits
- Answer Emergency and non=emergency calls
- Dispatch officers on duty
- Input traffic stops
- Exceeded expectations in delivering high-quality customer service during phone interactions or face-to-face encounters with clients or visitors.
- Increased department productivity by providing administrative support to team members as needed.
- Impound sheets
- Booking sheets
- Boosted team morale with strong interpersonal skills, fostering positive work relationships among colleagues.
- Crash Reports on ARIES
Emergency Communications Dispatcher
Lake County Emergency Communication
02.2022 - 09.2025
- Managed emergency calls, prioritizing response based on urgency and available resources.
- Operated multi-channel communication systems to relay critical information effectively.
- Coordinated with law enforcement and emergency services to ensure timely assistance.
- Analyzed incoming data to enhance decision-making during crisis situations.
- Dispatch Hammond, Whiting, East Chicago, Gary, Griffith, Highland, Munster, Dyer, St John, Lowell, LCSO, Winfield PD and all Fire channels for Lake county.
- IDACS Certification
- Blitz team dispatch
Education
High School Diploma -
Crown Point High School
1500 S Main St. Crown Point, IndianaSkills
- Verbal communication
- Typing speed
- Cross-cultural communication
- Supply ordering
- Calendar management
- Proofreading
- Meeting coordination
- Transcription
- Fax machines
- Email management
- Office equipment
- Photocopiers
- Confidentiality
- Teamwork
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Accounting and bookkeeping
- Problem-solving
- Customer service
- Attention to detail
- Multitasking Abilities
- Microsoft office
- Scheduling appointments
- Document preparation
- File management
Certification
CPR Certification
First Aid certification
Idacs Certification
Spillman Mobile and Flex experience
Timeline
Communications Clerk
Chesterton Police Department
10.2025 - Current
Emergency Communications Dispatcher
Lake County Emergency Communication
02.2022 - 09.2025
High School Diploma -
Crown Point High School
Knowledge of Spillman
Used Spillman for 4+ years