Arion Peralta
Schaumburg,IL
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Schaumburg Park District
Schaumburg , IL
2024.07 - Current
- Provided swimming instruction to individuals and groups of all ages.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Instructed participants on water safety rules and regulations.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Encouraged students to build confidence in and out of water by making swimming fun.
Front Desk Receptionist
Schaumburg Park District
Schaumburg , IL
2024.06 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Concessions Cashier
Schaumburg Park District
Schaumburg , IL
2024.03 - 2024.08
- Greeted customers and provided excellent customer service.
- Operated cash register to record sales transactions, accepted payment, and gave correct change.
- Maintained cleanliness of concession stand area by wiping counters, sweeping floors, and disposing of trash.
- Adhered to all health codes while handling food items such as popcorn, hot dogs, nachos.
- Checked expiration dates on food items and removed outdated products from shelves promptly.
- Followed all safety guidelines when operating equipment such as slicers, fryers, grills.
- Assisted in taking inventory of supplies at the beginning and end of each shift.
- Performed opening duties including counting money in cash drawer and verifying daily deposits against receipts.
- Completed closing duties including reconciling cash drawer amounts with sales receipts totals.
- Answered customer inquiries regarding prices and products offered at concessions stand.
- Monitored stock levels and notified managers when additional merchandise was needed.
- Kept accurate records of all orders placed throughout the day.
- Ensured that concession stands remained compliant with local health regulations.
- Prepared food items such as popcorn, nachos, hotdogs according to recipes.
- Greeted customers, answered questions and provided food and drink recommendations.
Chick-fil-a Team Member
Chick-fil-A
Schaumburg , IL
2021.06 - 2021.08
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
Education
High School Diploma -
Schaumburg High School
Schaumburg, IL2024-05
Social Studies
William Rainey Harper College
Palatine, ILSkills
- Rule Enforcement
- Incident Reporting
- Skills Assessment
- Positive reinforcement techniques
- Equipment management
- Strong leadership
- Customer Service
- Adaptability and Dependability
- Conflict resolution abilities
- Food safety knowledge
- Hygiene standards
- Food handling safety
- Cash Handling
- Engaging personality
Languages
Spanish
Limited
Certification
- Swim instructor certified
Timeline
Swim Instructor
Schaumburg Park District
2024.07 - Current
Front Desk Receptionist
Schaumburg Park District
2024.06 - Current
Concessions Cashier
Schaumburg Park District
2024.03 - 2024.08
Chick-fil-a Team Member
Chick-fil-A
2021.06 - 2021.08
High School Diploma -
Schaumburg High School
Social Studies
William Rainey Harper College
- Swim instructor certified
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