Arionne Evans
Chicago
Summary
Accomplished and energetic afront End Supervisor. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include training, customer service and problem-solving skills.
Results-driven Account Specialist known for high productivity and efficient task completion. Possess key skills in client relationship management, financial reporting, and strategic account development. Excel in communication, problem-solving, and time management, ensuring success in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Account Specialist
BBJ Latavola
Niles
07.2023 - Current
- Managed client accounts to ensure satisfaction and timely service delivery.
- Coordinated communication between clients and internal teams for seamless project execution.
- Analyzed customer needs and provided tailored solutions to enhance client relationships.
- Developed and maintained detailed account records using CRM software systems.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
Front End Supervisor
Best Buy
08.2016 - Current
- Customer Service oriented.
- Supervised over 35 People, including sales floor associates, Geek Squad Agents.
- Responsible for coaching and creating development plans for Operations associates.
- Back Office Monitoring, working with POS Registers, Troubleshoot Hardware Throughout Store.
- Processed Time and Data Exceptions, Payroll, In Store HR Representative, Upkeeping with P&L and POS Erosion (Daily, MTD, YTD)
11.2021 - 12.2022
- Sales of premium mattresses and sleeping accessories.
- Responsible for inventory spot checks and merchandising.
- Ran a store 4 days alone.
- Responsible for processing daily operational duties.
Customer Service Specialist
Best Buy
07.2010 - 08.2016
- Responsible for maintaining a positive attitude around customers, co-workers, and management.
- Involved with satisfying the needs of customers with excellent service of product knowledge.
- Familiarized POS in order to process returns, exchanges, and sales for customers.
- Aided in assistance with phone activations and product knowledge about mobile phone plans.
- Has the ability to help with delivery and installation issues.
Education
BSN -
Saint Xavier University
Chicago, ILWorked in completion for BSN -
Saint Xavier University
Chicago, ILIB Graduate -
Prosser Career Academy
Chicago, ILSkills
- Excellent performance consistency
- Great physical viability
- Endurance
- Professional approach
- Work ethics
- Flexibility in work assignments
- Flexibility in work hours
- Customer relationship management
- Effective communication
- Time management
- Conflict resolution
- Leadership development
Websites
Timeline
Account Specialist
BBJ Latavola
07.2023 - Current
11.2021 - 12.2022
Front End Supervisor
Best Buy
08.2016 - Current
Customer Service Specialist
Best Buy
07.2010 - 08.2016
BSN -
Saint Xavier University
Worked in completion for BSN -
Saint Xavier University
IB Graduate -
Prosser Career Academy