Arisa Derricks
Orlando,FL
Summary
Highly motivated customer service professional with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Skilled at working effectively, unsupervised, and quickly mastering new skills.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Lead Daycare Teacher
Bell's Little Angels
Houston, TX
10.2019 - 12.2025
- Developed engaging lesson plans for diverse age groups in a nurturing environment.
- Supervised classroom activities to ensure safety and promote positive interactions among children.
- Communicated regularly with parents about children's progress and developmental needs.
- Collaborated with staff to create a supportive atmosphere for both children and families.
- Provided guidance and support to other teachers in order to ensure a safe learning environment for all children.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
Customer Service Hostess
HMSHost
Fort Lauderdale, FL
05.2015 - 01.2018
- Managed multiple tasks simultaneously in a fast-paced environment.
- Greeted and seated guests in a welcoming manner.
- Trained new hosts on customer service standards and procedures.
- Communicated effectively with team members to enhance guest experiences.
- Delivered excellent customer service, often resolving issues on the spot to ensure customer satisfaction.
- Managed reservations and maintained seating charts for efficiency.
- Answered incoming calls to take reservations, answer questions, and address complaints.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conferred with management to offer feedback on operations and promotions based on customer preference and feedback.
Campus Recreation Assistant
Barry University Fitness Center
Miami Shores, FL
09.2010 - 12.2011
- Provided excellent customer service to members and guests at the fitness center.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Supported marketing efforts by promoting events through social media channels.
- Maintained cleanliness and orderliness of fitness areas and recreational spaces.
- Monitored participants during recreational activities to ensure safety regulations were followed.
- Assisted in planning and organizing recreational activities for students.
- Monitored facility usage to ensure safety and compliance with guidelines.
- Maintained cleanliness and organization of recreational facilities and equipment.
Clerical Assistant
Department of Public Works
Christiansted, St. Croix
06.2010 - 08.2010
- Managed filing systems to ensure an organized system.
- Coordinated schedules for meetings, ensuring all participants received timely notifications.
- Greeted visitors and customers in a friendly, professional manner.
- Answered phone calls and directed them to the appropriate personnel.
- Communicated effectively with team members to facilitate project collaboration and updates.
- Kept office records organized and supplies well-stocked for optimal team performance.
Education
Bachelor of Arts - Graphic Design
Barry University
Miami Shores, FL12-2015
High School Diploma -
St. Croix Educational Complex
St. Croix USVI06-2010
Skills
- Customer service
- Effective communication
- Child development
- Safety supervision
- Team collaboration
- Problem-solving
- Relationship building
- Clerical support
- Friendly, positive attitude
- Remote office availability
Certification
First Aid/CPR expires Feb 2027
Timeline
Lead Daycare Teacher
Bell's Little Angels
10.2019 - 12.2025
Customer Service Hostess
HMSHost
05.2015 - 01.2018
Campus Recreation Assistant
Barry University Fitness Center
09.2010 - 12.2011
Clerical Assistant
Department of Public Works
06.2010 - 08.2010
Bachelor of Arts - Graphic Design
Barry University
High School Diploma -
St. Croix Educational Complex