Arisa Derricks
Sanford,FL
Summary
Customer service professional with 10+ years of experience handling high-volume customer communication, resolving concerns, and delivering positive experiences. Skilled in inbound and outbound calls, active listening, and problem resolution in fast-paced environments. Experienced in documenting interactions, following structured processes, and multitasking across multiple systems. Comfortable working independently in remote environments using digital tools to support customers efficiently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Teacher
Bell’s Little Angels
Houston, TX
01.2019 - 01.2025
- Assisted customers with orders, questions, and issue resolution
- Managed high customer volume with speed and accuracy
- Worked effectively in fast-paced, team-oriented environments
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Crew Member
HMSHost
Fort Lauderdale, FL
01.2015 - 01.2018
- Assisted customers with orders, questions, and issue resolution
- Managed high customer volume with speed and accuracy
- Worked effectively in fast-paced, team-oriented environments
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Cashier / Cook
Burger 21
Davie, FL
01.2015 - 01.2017
- Assisted customers with orders, questions, and issue resolution
- Managed high customer volume with speed and accuracy
- Worked effectively in fast-paced, team-oriented environments
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Bachelor of Arts - Graphic Design
Barry University
12-2015
High School Diploma - undefined
St. Croix Educational Complex
06-2010
Skills
- Remote Work Environment
- Customer Support
- Inbound/Outbound Calls
- Data Entry
- Issue Resolution
- Active Listening
Data Entry
Issue Resolution
Microsoft Office
Computer Navigation
Remote Work Environment
Certification
Child Development Associate (CDA) – Infant/Toddler | Expires Dec 2028
Substitute Teacher Certificate – Seminole County Public Schools, FL
Issued: July 2026 | Valid through June 2030
Timeline
Lead Teacher
Bell’s Little Angels
01.2019 - 01.2025
Crew Member
HMSHost
01.2015 - 01.2018
Cashier / Cook
Burger 21
01.2015 - 01.2017
Bachelor of Arts - Graphic Design
Barry University
High School Diploma - undefined
St. Croix Educational Complex