Arisa Fillgrove
Ironton
Summary
Detail-oriented accounting professional skilled in accounts payable management and financial reporting. Proven ability to maintain data integrity while coordinating workflows and managing sensitive information.
Overview
11
11
years of professional experience
Work History
Accounting Associate
KDMC
Ashland, Ky
01.2024 - Current
- Processed accounts payable and receivable transactions accurately and efficiently.
- Assisted in preparing monthly financial statements and reconciliations.
- Maintained general ledger entries and ensured data integrity.
- Collaborated with team members to streamline billing processes, enhancing workflow efficiency.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
Surgery Scheduler
Kdmc
Ashland Ky
06.2023 - 01.2024
- Coordinated surgical schedules to optimize operating room utilization and reduce patient wait times.
- Managed patient interactions, ensuring clear communication regarding pre-operative instructions and appointment confirmations.
- Streamlined scheduling processes by integrating electronic health record systems for improved data accuracy.
- Collaborated with medical staff to resolve scheduling conflicts and accommodate urgent procedures efficiently.
- Trained new team members on scheduling protocols and software applications to enhance operational efficiency.
- Served as primary liaison between patients and surgical teams, fostering strong relationships to support care continuity.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Elevated patient experience by providing empathetic support throughout the entire surgical journey-from initial consultation to post-operative follow-up appointments.
- Enhanced patient satisfaction by providing clear explanations of surgical procedures and addressing concerns promptly.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Educated patients about surgeries and provided treatment plan documentation.
- Checked patients in and out and collected payments.
- Reduced surgery cancellations with thorough pre-operative assessments and communication with patients.
- Assisted with the coordination of post-operative care plans, facilitating smooth transitions for patients during recovery periods.
- Developed relationships with referring physicians'' offices, fostering strong communication channels that benefitted both parties in coordinating patient care.
- Utilized advanced software tools to optimize appointment availability and efficiently manage surgeon calendars.
- Minimized patient wait times through effective management of daily surgery schedules.
- Maintained accurate records for billing purposes, ensuring proper reimbursement from insurance carriers and patients alike.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Collaborated closely with administrative staff to ensure adequate staffing levels during high-volume surgery days or absences among team members.
Financial Assistant
Kingsbrook
Ashland, Ky
01.2022 - 01.2024
- Managed financial transactions, ensuring accuracy and compliance with organizational policies.
- Assisted in budget preparation, providing insights for effective resource allocation.
- Processed invoices and reconciled accounts to maintain financial integrity.
- Coordinated payroll processing, improving efficiency in employee compensation management.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Increased financial accuracy by diligently maintaining and updating financial records.
Clerk
Kdmc
Ashland Ky
01.2015 - 12.2018
- Processed customer transactions accurately and efficiently in high-volume environment.
- Maintained organized filing systems to improve information retrieval and efficiency.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Coordinated communication between departments to facilitate workflow and problem resolution.
- Trained new staff on procedures, enhancing team productivity and service quality.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Coordinated communication between departments to streamline information flow and task completion.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Science - Healthcare Administration
Ohio University
Ironton, Oh2020
Skills
- Invoice balancing
- Accounting software proficiency
- Payment processing
- Accrual accounting
- Accounting and bookkeeping
- Data entry
- Invoice processing
- Accounts payable management
- General ledger maintenance
- Microsoft office
- Financial records and reporting
- Bank statement reconciliation
- Attention to detail
- Customer relations
- Proactive and Self-motivated
- Critical thinking
- Accounts payable
- Purchase orders
- Word processing
- Information gathering and analysis
- Financial software
- Personal bookkeeping
- Statement review
- Vendor relationships
- Relationship building
- Financial research
- Precision and accuracy
- Handling confidential materials
- Vendor relationship management
- Payment calculation
- Financial management
Timeline
Accounting Associate
KDMC
01.2024 - Current
Surgery Scheduler
Kdmc
06.2023 - 01.2024
Financial Assistant
Kingsbrook
01.2022 - 01.2024
Clerk
Kdmc
01.2015 - 12.2018
Bachelor of Science - Healthcare Administration
Ohio University