Highly motivated and committed Certified Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented. Looking to bring a medical background and team building skills to a deadline-driven environment. Medical Assistant with extensive knowledge of medical regulations and policies and a dedication to informed patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nutrition Services Assistant
Desert Sands Unified School District
La Quinta, CA
12.2018 - 02.2024
Improved patient satisfaction by providing personalized nutrition advice and meal planning.
Enhanced the nutritional quality of meals served by incorporating fresh, whole ingredients into recipes.
Streamlined foodservice operations for increased efficiency in collaboration with dietitians and other kitchen staff members.
Maintained a clean and sanitary work environment, adhering to strict hygiene standards for food safety compliance.
Provided exceptional customer service by addressing patient questions, concerns, and requests promptly and professionally.
Assisted in training new hires on proper food handling, sanitation practices, and other essential aspects of the Nutrition Services Assistant role.
Managed supply orders efficiently while maintaining budget constraints, ensuring adequate stock levels for all menu items.
Cleaned and organized kitchen, dining and service areas.
Verified prepared food met standards for quality and quantity before serving to customers.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Medical Assistant
Desert Cities Allergy/Otolaryngology
09.2016 - 09.2017
Prepares the necessary equipment and supplies for exam.
Scheduled, cancelled and rescheduled appointments.
Answered and returned high volume phone calls of patients, pharmacy and laboratories in a professional and timely manner.
Gathered required documentation for new and returning patients.
Maintains clean and orderly exam rooms, hallways and work areas.
Promptly and accurately report concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
Schedules, edits, and maintains patient physician appointments for new and returning patients, using the scheduling system.
Informs patient's authorizations and collect payment for new and returning patient's using the scheduling system.
Collects patient demographics and insurance data and enters into systems as well as assigns medical record numbers.
Assures appropriate verifications and authorizations are complete before patient sees provider.
Performs technical skills correctly ( accurately measures and records vital signs).
Assists physician with procedure set-ups, patient procedures and examinations.
Assists physician in the examination and treatment of patients to include taking patient history, assisting in minor surgical procedures utilizing sterile techniques; obtains and records data for medical records.
Sets up, cleans and disinfects examination rooms; set up instruments and equipment for specific procedures; hands instruments; supplies and equipment to examining physician.
Administers medication following approved procedures and only after checking medication dose with a licensed person.
Collects and sends specimens to appropriate labs for testing per protocol.
Processes requests for prescription refills to specific pharmacies.
Handle pharmacy calls and answer questions regarding prescribed medications by provider.
Perform Allergy intradermal testing for allergy patients.
Administered allergy immunizations for returning allergy patients.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Monitored expiration of medical supplies and medications.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collected, organized and restocked supplies in all units.
Provided pre- and post-operative care.
Externship - Medical Assisting
Premier Urgent Care
05.2016 - 06.2016
Assisted with escorting patients to exam rooms and prepared them.
Performed vital signs on patients.
Captured patient complaints and documents on patient medical record.
Assisted nurses and physicians with examinations and diagnostic testing.
Cleaned exam rooms and ensured that rooms were appropriately stocked with supplies.
Provided computer registration, discharge of patients and received payments.
Answered the telephone, took and forwarded messages.
Scheduled, cancelled and rescheduled appointments.
Returned phone calls to patients, pharmacy and laboratories in a professional and timely manner.
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Ensured HIPAA compliance.
Partnered with team of registered nurses to achieve overall well-being of all patients.
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
Assisted doctors with surgeries and non-invasive procedures.
Self-directed with astute judgment skills. High level of personal accountability.
Instructed patients and family members on proper discharge care.
Performed lab tests and communicated results.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Created children's area in waiting room to make practice more family-friendly.
Education
Certified Clinical Medical Assistant certificate Palm Desert -
Coachella Valley High School
06.2016
Medical Assisting Program -
Graduating Milan Institute
Palm Desert, CA
05.2016
High School Diploma -
Coachella Valley High School
Thermal, CA
2006
Skills
Intradermal testing
Patient Charting/EMR
Sterilization
Patient Education
Throat Culture
Nasal Culture
Finger Capillary Testing
Surgical Setup
Assist with Procedures
Snellen Eye Chart
Insurance Verification
Venipuncture
Allergy immunization
Assisting with physical exams
Trustworthy companion
Compassionate
Efficient and reliable team player
CPR/First Aid certified
immunization
Urinalysis
Venipuncture
Records vital signs
Laboratory maintenance
Patient-focused care
Completing insurance forms
Customer-service oriented
Multi-line telephone systems
Critical thinker
Time management
Works well under pressure
Attention to detail
Proper payment verification
Conflict resolution
Patient scheduling
Signing out documents
Certification
CPR/First Aid Certified
BCLS Certification
CPR certified through American Heart Association
Certified Clinical Medical Assistant Certification
Additional Information
Vaccinated against COVID-19
Timeline
Nutrition Services Assistant
Desert Sands Unified School District
12.2018 - 02.2024
Medical Assistant
Desert Cities Allergy/Otolaryngology
09.2016 - 09.2017
Externship - Medical Assisting
Premier Urgent Care
05.2016 - 06.2016
Certified Clinical Medical Assistant certificate Palm Desert -
Fellowship in Allergy & Immunology at SUNY Downstate Health Sciences UniversityFellowship in Allergy & Immunology at SUNY Downstate Health Sciences University