Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
Work History
Partnerships Activation Account Manager
Oklahoma City Thunder
11.2022 - Current
Increasing client satisfaction by building strong relationships and addressing their needs promptly.
Liaising with marketing and sales teams to develop targeted campaigns.
Maintaining high client retention rate by providing exceptional customer service and anticipating client needs.
Developing customized account plans for clients to help them achieve their business goals.
Collaborating with sales team to identify potential upsell opportunities and expand client base.
Managing a portfolio of client contracts worth $13 million dollars.
Coordinating cross-departmental efforts to execute successful marketing campaigns for key accounts.
Coordinator Partnership Services
Learfield - Baylor Bears Sports Properties
09.2021 - 11.2022
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Collaborated with sales team to create a personalized marketing plan to secure potential clients
Achieved sales goals and service targets by cultivating and securing existing customer relationships.
Increased revenue for the organization through the successful negotiation of lucrative sponsorship deals with current key corporate partners.
Facilitated one-on-one meetings with sales team members to identify selling hurdles and worked to overcome them.
Worked with both internal and external groups to execute contracted assets with precision.
Graduate Assistant Baylor Football
Baylor Athletics
05.2019 - 05.2021
Ensured player and equipment safety through regular maintenance
Provided support to coaches, support staff, and recruiting staff as needed
Managed daily practices and schedules for student workers
Facilitated team arrivals and departures
Play-called entire gameplan for defense during games
Collaborated with defensive coordinator to address staff and player needs
Monitored equipment operations expenses and adhered to budget constraints.