Arisha N. Lyon
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Overview
14
14
years of professional experience
Work History
Licensed Master Esthetician
Oly Skin & Wax
03.2022 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Continuously updated knowledge of industry trends and advancements through ongoing professional development courses.
- Maintained a clean and sanitary work environment, adhering to state regulations and spa policies.
- Achieved high levels of client retention by building rapport and addressing individual concerns with empathy and professionalism.
- Delivered professional Brazilian waxing treatments, maintaining high hygiene standards, fostering a relaxing and professional environment.
Customer Service Representative
The Home Depot
04.2022 - 11.2023
- Handled customer service requests with professionalism, contributing to a positive customer experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Seasonal Driver
UPS
11.2021 - 01.2022
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Medical Marijuana Cultivator
Northwest Cannabis Solutions
07.2021 - 11.2021
- Cultivator, grower, harvester; working with botanical species, maintaining and growing varieties under strict standards, managing crop rotation, team communication, and working in a fast-paced environment
- Facilitated efficient harvesting processes by preparing plants for drying, curing, trimming, and packaging according to established protocols.
- Maximized resource utilization through effective space planning and strategic placement of plants within the cultivation area.
- Reduced pest issues through the diligent monitoring of plants for early signs of infestation.
Janitor
Department of Enterprise Services
04.2019 - 07.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Assisted in reducing energy consumption by ensuring lights were turned off and doors locked after completing work shifts.
Order Fulfillment Associate
Amazon Fulfillment Center
02.2015 - 05.2017
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Followed procedures at all times for personal and team safety.
- Handled Amazon order picking tasks, maintaining high standards of accuracy and speed.
JcPenney's
02.2011 - 04.2013
- Customer Service Representative, Managerial trainee, customer service, multi-line phones, problem solving, multi-tasking, Retail Sales, Ambassador/Supervision, Ordering, Returns, Shipping and Receiving, Displays, Cash management, Closing, pricing, store announcements, Sephora sales, key holder, supervising other employees
Education
Master Esthetics Program -
Fosbre Academy of Hair Design
Olympia, WA01.2020
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Northwest University
12.2012
Diploma -
Olympia Regional Learning Academy
06.2012
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New Market Skills Center
Tumwater, WA06.2011
Skills
- Strong communication skills
- Advanced waxing techniques
- Problem-solving skills
- Time management
- Problem resolution
- Punctuality
Timeline
Customer Service Representative
The Home Depot
04.2022 - 11.2023
Licensed Master Esthetician
Oly Skin & Wax
03.2022 - Current
Seasonal Driver
UPS
11.2021 - 01.2022
Medical Marijuana Cultivator
Northwest Cannabis Solutions
07.2021 - 11.2021
Janitor
Department of Enterprise Services
04.2019 - 07.2021
Order Fulfillment Associate
Amazon Fulfillment Center
02.2015 - 05.2017
JcPenney's
02.2011 - 04.2013
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Northwest University
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New Market Skills Center
Master Esthetics Program -
Fosbre Academy of Hair Design
Diploma -
Olympia Regional Learning Academy
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