Sara Sahandi

Perform consecutive 30 minute express or 50 minute facials, including dermalinfusion, microdermabrasion, microcurrent treatment to the face and body , chemical peels, hair removal , hand and foot treatments

Promote the health and wellness benefits of facials while making appropriate recommendations on product purchases as well as facial frequency
Knowledge and understanding of all spa services and product lines offered
Provide exceptional customer service

Consistently maintain or exceed monthly ticket goals

Meet retail sales goal of 25% or higher monthly; record high monthly sale of $1800; $10,518 total sales for 2019

Document SOAP notes with treatment plan, product recommendations, and purchases after services

Maintain laundry during sit time between clients
Maintain a professional and clean work environment

• Recommended retail products for at-home use.
• Welcomed clients arriving for appointments.
• Sterilized equipment for patient treatments.
• Advised clients on proper home-care regimens.
• Analyzed skin condition and made appropriate product recommendations.
• Provided clients with knowledge of all cosmetic services being provided.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Fostered friendly, warm, and exceptional customer experience.
• Educated patients on treatment options.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Educated guests on current promotions, events and services within store or salon.
• Informed guests of appropriate products available to increase retail sales.
• Performed special anti-oxidant, acne, and microdermabrasion facial services.
• Handled busy schedules and stayed on top of key deadlines.
• Recommended and performed microdermabrasion, peels and laser treatments.
• Cleansed, exfoliated and moisturized customer skin.
• Executed laser hair removal and microdermabrasion procedures.
• Performed consultations for patients before scheduling treatments.
• Created repeat business by developing long-term relationships with regular customers.
• Explained benefits of skin care products to clients.