Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arismendy Mata

San Lorenzo,CA

Summary

Dynamic professional with a strong background in hospitality and operational management, notably at VFS Global. Proven expertise in enhancing customer service and team collaboration, leading to improved guest satisfaction. Skilled in process optimization and compliance, with a commitment to delivering exceptional dining experiences and fostering lasting customer relationships.

Overview

8
8
years of professional experience

Work History

Deputy Manager

VFS Global
San Francisco, CA
04.2022 - Current
  • Led operational workflows to enhance efficiency in visa processing.
  • Monitored compliance with regulatory standards to maintain quality assurance.
  • Implemented process improvements that streamlined documentation procedures.

Server

The Lobster House Restaurant
Cape May, NJ
04.2019 - 02.2022
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted with menu selections and offered recommendations based on guest preferences.
  • Managed multiple tables efficiently while maintaining attention to detail.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.

Server

Blue Pig Tavern
Cape May, NJ
01.2018 - 01.2022
  • Delivered exceptional customer service to enhance dining experience.
  • Managed multiple tables efficiently during peak hours to ensure timely service.
  • Trained new servers on menu offerings and restaurant protocols for consistency.

Education

Bachelor of Science - Marketing

PUCMM UNIVERSITY
Dominican Republic

Skills

  • Hospitality service expertise
  • Team collaboration
  • High volume dining
  • Customer service

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Deputy Manager

VFS Global
04.2022 - Current

Server

The Lobster House Restaurant
04.2019 - 02.2022

Server

Blue Pig Tavern
01.2018 - 01.2022

Bachelor of Science - Marketing

PUCMM UNIVERSITY