Arissa Hellman
Richmond,MO
Summary
Dedicated healthcare professional with experience in phlebotomy and laboratory operations. Recognized for strong customer service skills and attention to detail, contributing to improved patient experiences and operational efficiency.
Overview
7
7
years of professional experience
Work History
Lab Assistant/Phlebotomist
Nkc Health
North Kansas City, MO
03.2023 - 12.2025
- Conducted laboratory tests following standard protocols to ensure accuracy and reliability of results.
- Maintained laboratory equipment, performing routine maintenance and troubleshooting issues to minimize downtime.
- Assisted in the preparation of specimens for analysis, ensuring proper labeling and documentation for tracking purposes.
- Collaborated with team members to streamline workflows, enhancing overall lab efficiency and productivity.
Phlebotomist
Clay Platte Family Medicine Clinic
Kansas City, MO
10.2022 - 02.2023
- Observed safety protocols to ensure a sterile environment during blood draws.
- Engaged with patients to provide reassurance and clear instructions before procedures.
- Documented patient information and blood collection details in electronic systems efficiently.
- Participated in training sessions to enhance knowledge of bloodborne pathogens and infection control practices.
Phlebotomist
Excelsior Springs Hospital
Excelsior Springs, MO
09.2021 - 08.2022
- Assisted in patient identification and preparation for blood collection procedures.
- Maintained cleanliness and organization of phlebotomy supplies and equipment.
- Learned proper techniques for venipuncture and capillary sampling under supervision.
- Supported laboratory staff by labeling and processing samples accurately.
Center Supervisor
Biolife Plasma Services
Kansas City, MO
09.2018 - 08.2021
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new staff, fostering a collaborative work environment.
- Implemented process improvements that enhanced operational efficiency and service delivery.
- Managed inventory levels, coordinating with vendors to maintain adequate supplies.
Education
High School Diploma -
Richmond High School
Richmond, MOSkills
- Phlebotomy Certification
- CPR/BLS Certification
- Specimen processing
- Work Planning and Prioritization
- Customer service
- Friendly, positive attitude
Timeline
Lab Assistant/Phlebotomist
Nkc Health
03.2023 - 12.2025
Phlebotomist
Clay Platte Family Medicine Clinic
10.2022 - 02.2023
Phlebotomist
Excelsior Springs Hospital
09.2021 - 08.2022
Center Supervisor
Biolife Plasma Services
09.2018 - 08.2021
High School Diploma -
Richmond High School