Arissa Lopez
Niederwald
Summary
Trustworthy and dedicated employee with 3-4 years of experience serving customers and operating register. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs. Seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Community Care Clinic
12.2023 - Current
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Apprentice Electrician
American Electric
09.2022 - 10.2023
- Meet customer service goals and exceed customer expectations
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Receptionist
SalonOne12
04.2022 - 09.2022
- Handled incoming and outgoing package deliveries, worked with vendors to complete special requests and track missing packages.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Corresponded with clients through email, telephone, or postal mail.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Resolved customer problems and complaints.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled cash transactions and maintained sales and payments records accurately.
Office Assistant
Justice Of The Peace Court
06.2019 - 07.2019
- Informed and supported business leaders through consistent communication and administrative support duties.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff on special assignments and on necessary work projects.
- Utilized office management software to record and track customer information.
- Summer internship
Receptionist
State Farm
06.2018 - 07.2018
- Handled incoming and outgoing package deliveries, worked with vendors to complete special requests and track missing packages.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Summer internship
Education
High School Diploma -
Moe And Gene Johnson High School
Buda, TX05.2022
Skills
- Coin and Currency Counting
- Feedback Acceptance
- Wrapping and Boxing
- Credit and Debt Card Processing
- Customer Transactions
- Customer Buying Habits
- Maintain Clean Area
- Telephone Reception
- Adaptable and Flexible
- Customer Service and Assistance
- Leadership
Timeline
Receptionist Administrator
Community Care Clinic
12.2023 - Current
Apprentice Electrician
American Electric
09.2022 - 10.2023
Receptionist
SalonOne12
04.2022 - 09.2022
Office Assistant
Justice Of The Peace Court
06.2019 - 07.2019
Receptionist
State Farm
06.2018 - 07.2018
High School Diploma -
Moe And Gene Johnson High School
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