Proven sales leader with a track record of driving revenue growth and enhancing customer satisfaction at El Ideal. Skilled in customer needs assessments and verbal communication, adept at fostering professional relationships and motivating teams to exceed sales targets. Demonstrates expertise in quality control and sales planning, ensuring operational excellence and client loyalty.
Overview
12
12
years of professional experience
Work History
Salesperson
El Ideal
Monroe, NC
08.2023 - Current
Acquired new customers and identified unique needs to deliver relevant products.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Gathered data on competitors' pricing, products, and promotional activities.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Greeted and assisted customers to foster positive experiences.
Analyzed customer feedback to identify areas of improvement in product offerings.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Operated register, handled cash and processed credit card transactions.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Collaborated with team members to develop effective sales plans.
Assisted customers in selecting appropriate products or services for their needs.
Listened to customer needs to identify and recommend best products and services.
Developed and implemented strategies to meet sales quotas.
Educated customers about products and services offered by the company.
Resolved customer complaints promptly and efficiently.
Ejecutivo De Presupuesto Y Ventas
Ebanisteria Gustavo
Santiago, Dominican Republic
01.2013 - 06.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Controlled costs to keep business operating within budget and increase profits.
Developed and implemented business strategies to achieve business goals and stay competitive.
Acquired new customers and identified unique needs to deliver relevant products.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Greeted and assisted customers to foster positive experiences.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Analyzed customer feedback to identify areas of improvement in product offerings.
Advised customers on the latest product features and benefits.
Operated register, handled cash and processed credit card transactions.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Education
Marketing Degree
Universidad Tecnologica De Santiago
Santiago, Dominican Republic
03.2003
Skills
Customer Needs Assessments
Quality Control
Operations Budgets
Production Scheduling
Sales Planning
Guest Satisfaction
Staff Motivation
Conflict Resolution
Staff Supervision and Coordination
Performance Improvement
Verbal and Written Communication
Professional Relationships
Languages
Spanish
Timeline
Salesperson
El Ideal
08.2023 - Current
Ejecutivo De Presupuesto Y Ventas
Ebanisteria Gustavo
01.2013 - 06.2023
Marketing Degree
Universidad Tecnologica De Santiago
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