Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Aritha D Windom Harvey

Dolton,IL

Summary

Accomplished Retired Educator at Dolton West School District 148, specializing in technology integration and collaborative learning. Demonstrated success in boosting student engagement through differentiated instruction, resulting in measurable academic growth. Proficient in data analysis and teamwork, committed to achieving inclusive educational outcomes.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Educator

Dolton West School District 148
Dolton, IL
02.2005 - 05.2024
  • Encouraged and supported students in setting and achieving personal and academic goals.
  • Fostered a classroom culture that supports diversity and inclusivity.
  • Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
  • Facilitated small group activities to support individualized instruction.
  • Coordinated with special education staff to support students with special needs.
  • Served as mentor for new teachers in the department.
  • Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
  • Participated in professional development activities related to educational trends.
  • Integrated assistive technologies into lesson plans to meet the needs of diverse learners.
  • Created and maintained a classroom environment conducive to learning and appropriate for the physical, social, and emotional development of students.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.

Customer Service Representative

AT&T
Elmhurst, IL
10.1995 - 11.2000
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

Master of Arts - Technology Integration

Grand Canyon University
Phoenix, AZ
05-2009

Education License - Elementary Education

Governors State University
Park Forest, IL
10-2004

Bachelor of Arts - Statistical Psychology

University of Illinois At Urbana-Champaign
Champaign, IL
05-1987

Skills

  • Group and individual instruction
  • Time management
  • Team collaboration
  • Technology integration
  • Data collection and analysis
  • Student engagement
  • Collaborative learning
  • Differentiated instruction
  • Verbal and written communication
  • Active listening
  • Account updating
  • Microsoft system or similar program
  • Scheduling
  • 10-key

Affiliations

  • Crafting
  • Quilting
  • Crocheting
  • Traveling
  • Socializing
  • Life Long Student

Certification

  • Teaching License

Timeline

Educator

Dolton West School District 148
02.2005 - 05.2024

Customer Service Representative

AT&T
10.1995 - 11.2000

Master of Arts - Technology Integration

Grand Canyon University

Education License - Elementary Education

Governors State University

Bachelor of Arts - Statistical Psychology

University of Illinois At Urbana-Champaign
Aritha D Windom Harvey