Ariyah Hairston
Columbus,OH
Summary
Dedicated professional with extensive experience in housekeeping at Optalis Healthcare, excelling in health and safety compliance and deep cleaning expertise. Proven ability to enhance customer satisfaction through effective teamwork and communication. Recognized for implementing efficient cleaning techniques that improved overall cleanliness ratings, ensuring a safe and inviting environment for residents and guests.
Overview
3
3
years of professional experience
Work History
Housekeeper
Optalis Healthcare
Hilliard, OH
12.2024 - Current
- Maintained cleanliness and organization of patient rooms and common areas to enhance comfort and safety.
- Assisted in laundry services, ensuring timely processing of linens and personal items for residents.
- Utilized cleaning chemicals and equipment safely, adhering to health and safety regulations consistently.
- Collaborated with healthcare staff to address specific cleaning needs related to patient care requirements.
- Implemented efficient cleaning routines, improving overall workflow within assigned areas of responsibility.
- Trained new team members on proper cleaning techniques and safety protocols for optimal performance.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Manager
McDonald's
Columbus, OH
06.2023 - 01.2025
- Assisted in daily operations, ensuring efficient workflow and timely project completion.
- Supported team in implementing standard operating procedures for improved efficiency.
- Contributed to team meetings by sharing insights on process improvements.
- Adapted quickly to new challenges and responsibilities as needed by management.
- Learned to navigate software tools for task tracking and reporting purposes.
- Collaborated with colleagues to maintain a positive and productive work environment.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew
Long John Silvers A&W
Columbus, OH
07.2022 - 01.2023
- Operated kitchen equipment to prepare food items consistently and efficiently.
- Maintained cleanliness and organization of workstations to ensure safe food handling practices.
- Assisted in assembling customer orders accurately while adhering to specified menu guidelines.
- Provided excellent customer service by addressing inquiries and resolving complaints promptly.
- Collaborated with team members to manage peak service periods effectively, ensuring timely order delivery.
- Adhered to company policies and health regulations to maintain food safety standards consistently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Westland High School
Galloway, OH06.2023
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Bed making proficiency
- Health and safety compliance
- Cleaning techniques
- Customer service-focused
- Deep cleaning expertise
- Excellent oral and written communication
- Folding clean laundry
Timeline
Housekeeper
Optalis Healthcare
12.2024 - Current
Manager
McDonald's
06.2023 - 01.2025
Crew
Long John Silvers A&W
07.2022 - 01.2023
Westland High School