Experienced customer service and administrative professional with over 5 years of proven communication, organizational, and multitasking skills. Adaptable, punctual, and dedicated to delivering reliable support and fostering positive team interactions. Creative and optimistic; committed to continuous improvement and efficiency.
Work History
Childcare Assistant
3 Years 9 Months
Gold’s Gym | 09.2022 - Current
Supervises and engages with groups of up to 30 children, ensuring safety, well-being, and fun.
Maintains a clean, sanitized play environment and responds promptly to incidents or emergencies with professionalism. Adheres to health and safety regulations and protocols.
Keeps exact records of children's arrival, departure, and caregiver information, as well as becoming familiar with any special instructions for each child.
Builds positive relationships by communicating effectively with caregiver(s) about updates on daily activities.
Administrative Assistant / Receptionist
3 Years 6 Months
Top Notch Properties | 01.2022 - 07.2025
Managed confidential files, records, spreadsheets, and databases, ensuring accuracy and efficient organization.
Handled 20+ daily calls and emails, providing professional customer service and administrative support.
Performed data entry, proofreading, and reports while maintaining strict confidentiality and attention to detail.
Coordinated with staff and administration to support scheduling, communication, and daily office operations.
Seasonal Sales Associate
3 Months
Spirit Halloween | 08.2024 - 11.2024
Delivered high-volume customer service to 50+ shoppers daily, offering product guidance, policy information, and support.
Collaborated with team members to restock inventory and consistently exceeded expectations in keeping a clean, organized sales floor. Maintained and set up merchandise displays.
Recognized for efficiency, reliability, adaptability, and enthusiasm in a fast-paced retail environment.
Sales Associate
3 Months
Macy’s | 05.2022 - 08.2022
Processed 50+ daily transactions and returns while restocking and marking down merchandise.
Assisted 50+ customers per day with updated product info, rewards, store policies, and general support.
Maintained an organized workspace and sales floor to ensure efficiency and customer satisfaction.
Education
Bachelor of Fine Arts (BFA)
School of Visual Arts (SVA) | New York, NY | 08.2025
Admission into the Honors Program for portfolio and academic achievement.
GPA: 3.2
High School Regents Diploma
Smithtown High School West | Smithtown, NY | 07.2021
Attended and was a member of the National Art Honors Society.
GPA: 3.6
Skills
Customer service
computer literacy (Windows
MacOS)
phone etiquette
data entry
appointment scheduling
record keeping
cash handling
POS systems
retail sales
inventory management
returns & refunds
customer satisfaction
greeting
merchandising
pricing and markdowns
restocking
multitasking
organization
communication
active listening
problem-solving
teamwork
independent work
attention to detail
time management
professionalism
confidentiality
childcare supervision
safety compliance
sanitation and cleaning
equipment sterilization
animal care
graphic design
Adobe Creative Suite
Microsoft Office
Google Workspace
fast typing (140 WPM)
proofreading
editing
writing
clarity
confidence
reliability
data entry
design
drawing
photography.
Languages
English [Fluent], French [classroom level], Spanish [beginner]