Open To Work
ARIYEL WALLACE
Allied Universal Security Services
Miramar,FL
Work Preference
Job Search Status:
Open to work
Desired start date:
Flexible
Desired Job Title
Store ManagerAssistant Store ManagerAccount ManagerHR ManagerOperations Manager
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Miramar, FLHallandale, FLFort Lauderdale, FLHollywood, FLAventura, FL
Open to relocation:
Yes
Minimum Desired Compensation
$82000/yr
Important To Me
Work-life balanceHealthcare benefitsPaid sick leavePaid time off
Results-driven professional with extensive experience in management, specializing in cultivating robust client relationships and driving sustainable business growth. Expertise in contract negotiation, client issue resolution, and aligning services to meet diverse client needs. Recognized for strong leadership qualities, exceptional problem-solving skills, and effective communication that fosters team collaboration. Proven ability to adapt to dynamic environments while leveraging payroll and scheduling experience to enhance operational efficiency.
13
Years of experience
Work History
Armed Security Officer
6 Months
Allied Universal Security Services | 02.2026 - Current
- Monitored premises to ensure safety and security compliance.
- Conducted routine patrols to detect and deter unauthorized activities.
- Collaborated with law enforcement agencies during emergencies for effective response.
- Documented security incidents and prepared detailed reports for management review.
Debt Management Specialist
9 Months
DMB Financial | 04.2025 - 01.2026
- Developed tailored debt management plans for clients to improve financial stability.
- Analyzed client financial situations to provide strategic recommendations and solutions.
- Facilitated negotiations with creditors to achieve favorable repayment terms for clients.
- Educated clients on budgeting techniques and effective debt reduction strategies.
- Mentored junior staff on best practices in debt management and client service excellence.
Customer Service Representative
1 Year 7 Months
Zoro - Remote | 10.2023 - 05.2025
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
Financial Technician
2 Years 11 Months
United States Air Force | 04.2020 - 03.2023
- Provides customer service for military and civilian personnel
- Interacts and coordinates with organizations on financial matters
- Interprets and supplements financial directives
- Prepares, verifies, computes processes and audits pay transactions for military and civilian personnel
- Processes verifies, audits travel claims, estimates travel costs, determines fund availability, and performs follow-up on outstanding travel orders for travelers
- Processes financial transactions
- Performs follow-up on commitments, outstanding obligations, and certified vouchers
- Prepares accountability records and reports
- Determines propriety of funding and certifies fund availability
- Records, reconciles and verifies entries into automated systems based on accounting documents
- Certifies and processes payment and collection vouchers
- Maintains appropriated funds, accounting records, and files
- Schedules, prepares, verifies, and submits financial accounting reports
- Provides customer service and accounting liaison for various installation-level organizations, vendors, and the Defense Finance and Accounting Service
- Reconciles funding authorities with accounting records
- Schedules, prepares, verifies, and submits financial accounting reports
- Analyzes accounting reports and financial data to identify trends for evaluating the effectiveness and efficiency of Air Force activities
- Develops and compiles factors for improved planning, programming, and budgeting
- Prepares budgets financial plans, and execution reports
- Analyzes financial execution
- Identifies and explains variances
- Provides budget call instructions to organizations
- Prepares narrative justification to support financial requirements.
- Processed payroll for over 500 employees, ensuring timely and accurate compensation.
- Analyzed budget variances and provided actionable insights to optimize resource allocation.
Store Manager
2 Years 2 Months
Pet Depot | 01.2018 - 03.2020
- Managed daily operations of store, including customer service, inventory control, loss prevention, sales, and staffing
- Monitored store performance and proactively identified areas for improvement
- Developed and implemented innovative training and development programs for employees
- Implemented effective teambuilding and communication strategies to foster a positive work environment
- Maintained and enforced company policies and procedures to ensure compliance
- Analyzed sales data and formulated pricing and merchandising strategies to maximize sales and profits
- Conducted regular inventory audits to ensure accuracy and minimize shrinkage
- Leveraged customer feedback to improve customer service initiatives
- Developed promotional strategies to increase store visibility and drive traffic.
Assistant Store Manager
1 Year 3 Months
Dollar General | 10.2016 - 01.2018
- Supervised daily store operations, ensuring compliance with company policies and standards.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Implemented inventory management systems to streamline stock replenishment processes and reduce shrinkage.
- Developed staff scheduling strategies to align with peak business hours, improving operational efficiency.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
Seasonal Assistant Manager
1 Month
Spirit Halloween | 09.2016 - 10.2016
- Assisted with the day-to-day operations of the store during the peak season
- Supervised and coordinated the activities of employees
- Ensured that all operational and customer service standards were met
- Monitored inventory levels and restocked shelves as needed
- Assisted customers with product selection and answered questions
- Resolved customer complaints and escalations in a timely manner
- Trained and coached employees on customer service and store policies and procedures
- Maintained a clean and organized store.
Sales Lead
1 Year 11 Months
Pet Supermarket | 09.2014 - 08.2016
- Maximized store profitability by maintaining proper inventory levels, minimizing losses, and training personnel
- Developed and implemented customer service initiatives to increase customer satisfaction
- Assisted in developing and monitoring store budgets and expenses
- Developed and maintained strong relationships with vendors and suppliers
- Trained and supervised staff in cash handling, customer service, and store safety measures.
Education
Bachelor of Arts - Business Administration And Management
University of Arizona - Chandler, AZ
10-2025
- 3.8 GPA
- Dean's List 2023 - 2025
- Awarded Cum Laude
Associate of Arts - Accounting And Finance
Air Force College - Colorado Springs, CO
01-2023
Master of Arts - Organizational Leadership
University of Arizona - Chandler
05-2027
- 4.0 GPA
Skills
Google Suite
Microsoft Office
NetSuite
Quickbooks
Payroll/Time Entry
CRM Software
Document and Records Management
Organizational skills
Timeline
Armed Security Officer
Allied Universal Security Services
02.2026 - CurrentRead more
Debt Management Specialist
DMB Financial
04.2025 - 01.2026Read more
Customer Service Representative
Zoro
10.2023 - 05.2025Read more
Financial Technician
United States Air Force
04.2020 - 03.2023Read more
Store Manager
Pet Depot
01.2018 - 03.2020Read more
Assistant Store Manager
Dollar General
10.2016 - 01.2018Read more
Seasonal Assistant Manager
Spirit Halloween
09.2016 - 10.2016Read more
Sales Lead
Pet Supermarket
09.2014 - 08.2016Read more
University of Arizona - Bachelor of Arts, Business Administration And Management
Read more
Air Force College - Associate of Arts, Accounting And Finance
Read more
University of Arizona - Master of Arts, Organizational Leadership
Read more