ARJONAS ADAMS II
JACKSONVILLE,USA
Summary
To secure a position that leverages my expertise and experience as a diesel technician, while providing opportunities for continued growth and development within a team that values quality and innovation in the field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Diesel Technician
Student Transportation of America, STA
2023.07 - Current
- Led team in diagnosing and repairing diesel engine systems for fleet vehicles.
- Implemented preventive maintenance schedules to enhance vehicle reliability and reduce downtime.
- Trained junior technicians on best practices for safety and equipment handling procedures.
- Coordinated with management to streamline repair workflows, improving overall shop efficiency.
- Conducted thorough inspections on diesel engines, identifying issues and recommending solutions.
- Organized test drives in buses and trucks to identify needed repairs.
- Maintained current knowledge of emerging trends in diesel technology through continuous professional development and training.
Automotive / Diesel Shift Supervisor
UPS
2022.04 - 2023.02
- Supervised daily operations, ensuring compliance with safety and efficiency standards.
- Trained and mentored team members on best practices and operational procedures.
- Monitored employee performance, providing feedback to improve individual contributions.
- Dispatched operator
- Conducted routine inspections to check quality and compliance with established specifications.
- Generated daily operations reports
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Cultivated professional working relationships with peers and supervisors.
Senior Tech
GoMobileX
2021.02 - 2022.04
- Independently ran work truck
- Prevention Maintenance (PM)
- Vehicle Inspections
- Transmission fluid & filter exchange brake pads/rotors
- Analyzed repair trends to recommend inventory adjustments, reducing turnaround time on popular devices.
- Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Lead Customer Service Advisor
Jiffy Lube
2020.08 - 2021.01
- Led customer service team to enhance client satisfaction and streamline service processes.
- Advised customers in automotive services/products needed
- Open/close store
- Enhanced customer satisfaction by efficiently addressing and resolving complaints and concerns.
- Increased customer loyalty through personalized interactions and proactive problem solving.
- Oversaw daily operations, ensuring timely resolution of customer inquiries and issues.
Detailer
Nimnicht Chevrolet
2019.01 - 2020.08
- Conducted thorough detailing of vehicles to enhance overall appearance and customer satisfaction.
- Maintained inventory of cleaning supplies and tools, facilitating efficient operations and minimizing downtime.
- Implemented feedback mechanisms from customers to improve service quality and address concerns promptly.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
Education
Associate of Science - Diesel Technician
Jones Technical Institute
Jacksonville, FL2022-07
Plumbing -
Northeast Florida Building Association
Jacksonville, FL2018-06
High School Diploma -
Douglas Anderson School of The Arts
Jacksonville, FL2015-06
Skills
- Clear, clean, and precise written, verbal, email communication
- Maintaining a positive, productive attitude as well as an organized and clean workspace
- Learns and adapts quickly to any/all conditions and environments
- Excellent customer service relationships
- Avid problem solver
- Respectable team leader/player
- PM Maintenance Inspections, services, brakes, and tires
- Proficient in minor Cummins engine and emissions repairs
- Intermediate electrical and diagnostic skills
- Adept in A/C repairs
Certification
- Valvoline: Motor Oil 101
- Automotive Fluids & Chemicals 101 (2020)
- WD-40: Cleaning, Storage, and Maintenance of Tools/Equipment (2020)
Timeline
Lead Diesel Technician
Student Transportation of America, STA
2023.07 - Current
Automotive / Diesel Shift Supervisor
UPS
2022.04 - 2023.02
Senior Tech
GoMobileX
2021.02 - 2022.04
Lead Customer Service Advisor
Jiffy Lube
2020.08 - 2021.01
Detailer
Nimnicht Chevrolet
2019.01 - 2020.08
Associate of Science - Diesel Technician
Jones Technical Institute
Plumbing -
Northeast Florida Building Association
High School Diploma -
Douglas Anderson School of The Arts
ACHIEVEMENTS
2X Carnegie Hall Performer Douglas Anderson School of The Arts - May 2015 -, President’s List Jones Technical Institute - February 2021 -, Deans’ List Jones Technical Institute - May 2021 -, J-Tech Billboard Honoree Jones Technical Institute - May 2021 -, Deans’ List Jones Technical Institute - July 2021 -