Highly-motivated student that adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn about the Nursing Path and restaurant business and to advance professionally. Holds quality and teamwork in high esteem.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Amazon FBA Seller
Amazon
06.2023 - Current
Conducted retail arbitrage to build inventory for resale via online platforms.
Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
Resolve customer disputes courteously to enhance customer satisfaction.
Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
Utilized software to automate customer communication and order fulfillment.
Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Volunteer
S & E Auto Group, LLC
07.2021 - Current
Utilized knowledge of community resources to refer clients to appropriate sources.
Collaborated with the owners by contributing time, effort to advance needs of customers.
Reviewed used vehicle inventory to maintain accurate supply.
Organized dealership by returning merchandise to proper areas and restocked displays.
Educated customers on products and service contracts.
Stayed up to date on dealership promotions, payment policies and security practices.
Helped customers sign up for warranty contracts and submitted completed paperwork.
Babysitter
Multiple Families
01.2013 - Current
Monitored children's safety and well-being to prevent accidents and falls.
Enforced rules to teach good manners and maintain safe environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Helped complete homework, school projects and chores.
Responsibly watched children while parents were out.
Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
Listened to parent directions and followed guidelines for children's care.
Worked to keep home areas neat and tidy.
Cared for home after children went to bed by clearing dishes and putting away toys.
Monitored children in home and in public.
Cared for children's hygiene and personal needs by changing diapers, bathing and feeding.
Team Member
Bojangles' Famous Chicken 'n Biscuits
08.2022 - 12.2022
Built and maintained working relationships with peers and upper management.
Worked hard to learn required tasks quickly to maximize performance.
Assisted newly hired team members by explaining company procedures and safety requirements.
Developed positive customer relationships through friendly greeting and excellent service.
Stayed informed of company and store updates from leadership.
Processed and retrieved customer special orders.
Addressed customer needs, responding to specific requests.
Trained new team members using approved training materials and information.