Teacher with combined experience in K–12 instruction, behavioral coaching, and medical office scheduling. Skilled in educational technology integration, formative assessment, individualized behavior plans, and digital scheduling systems to improve engagement, compliance, and operational efficiency. Strong communicator and team collaborator who builds positive relationships with students, families, and multidisciplinary staff; seeking to apply instructional expertise and data-driven practices to support student growth and streamlined operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
TEACHER
Fairfield-Suisun Unified School District
08.2025 - 01.2026
Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance student engagement and comprehension
Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportive community of learners
Assessed student progress through regular formative assessments, quizzes, tests, projects, and presentations
Collaborated with colleagues to develop interdisciplinary units that integrated multiple subjects into cohesive lessons
Established open lines of communication with parents/guardians through newsletters, emails, parent-teacher conferences, and online platforms
Participated in professional development workshops/seminars/webinars to stay updated on the latest teaching methodologies and educational trends
Collaborated with special education teachers/resource specialists in developing Individualized Education Programs (IEPs) for students with special needs
Fostered a nurturing classroom environment, encouraging student participation and collaboration to boost confidence and academic success.
Partnered with colleagues to design interdisciplinary projects, enriching the curriculum and promoting comprehensive learning experiences.
TBS COACH
La Cheim School, Inc.
10.2024 - 03.2025
Maintained confidentiality and security of sensitive information by following established protocols
Conducted comprehensive assessments and developed individualized treatment plans based on the needs of each client
Supported clients in various settings such as home, school, or community environments to facilitate skill acquisition across different contexts
Participated in team meetings or case conferences to discuss progress, share insights, and develop collaborative solutions for complex cases
Developed strong rapport with clients by establishing trust through empathy, active listening, and clear communication
Ensured a safe therapeutic environment by following ethical guidelines, maintaining confidentiality, and adhering to professional boundaries
Received positive feedback from parents, caregivers, and other team members regarding the progress made by clients under my care
SCHEDULING COORDINATOR
Solano Dental Group
05.2020 - 02.2025
Improved patient scheduling accuracy, reducing appointment conflicts and no-shows noticeably.
Streamlined patient chart organization to speed record retrieval and shorten wait times.
Enhanced remote customer service to increase patient retention with measurable results.
Implemented recall tracking that increased return visits and stabilized appointment flow.
Implemented a digital scheduling system, improving appointment management efficiency and enhancing patient satisfaction.
Fostered positive relationships with patients, ensuring a welcoming environment that encouraged open communication.
Analyzed scheduling patterns to optimize appointment slots, leading to reduced wait times and increased utilization.
Coordinated with dental staff to align schedules, ensuring seamless patient flow and minimal disruptions in service.
Maintained accurate patient records and appointment logs, ensuring compliance with healthcare regulations and enhancing data integrity.
Streamlined scheduling processes, leading to a notable increase in patient satisfaction and a reduction in appointment conflicts.
Education
BACHELOR'S DEGREE - Psychology
Sonoma State University
Rohnert Park, CA
05.2024
ASSOCIATE IN ARTS - Psychology
Solano Community College
Fairfield, CA
05.2022
HIGH SCHOOL DIPLOMA - undefined
Fairfield High School
Fairfield, CA
08.2017
Master of Science - Mental Health Counseling
UMass Global
Aliso Viejo, CA
05-2028
Skills
Microsoft Teams, Analysis skills, Educational technology integration, Crisis management, Medical Office Experience, Providing product information, Photocopying, Zoom, Telehealth, Customer inquiry handling, Administrative experience, Communication skills, Leadership, Tutoring, Patient scheduling, Childcare, Teaching history, Leadership development, Writing skills, Spanish, Social worker experience, Student mentoring, Adolescents, Parent-teacher communication, Student assessment, Direct support, Spreadsheet conditional formatting, Public school experience, Teaching math, Experience with children, Typing, Microsoft Outlook, Medical terminology, Home health, Classroom behavior management, CPR, Lesson planning, Case worker experience, English, Teaching foreign languages, Customer service, Technical Proficiency, Vital signs, Teaching, Microsoft Office, Phone answering, Customer complaint resolution, Order assistance, Trauma-informed care for child welfare, Bilingual, Social services program coordinator experience, Early childhood education, Teaching English language arts, Experience, Microsoft Excel, Data entry, Microsoft Powerpoint, School experience, HIPAA, Word processing, Student advising, Spreadsheet charts, Mentoring, Working with children, Microsoft Word, Crisis intervention, Patient Care, Administrative experience within healthcare, Behavioral therapy, Organizational skills, Computer skills, Customer service, Telehealth therapy, Team management, Classroom experience, Preschool experience, Data cleaning, Administrative experience within education industry, Childhood development, Presentation preparation, Behavioral health, Cash register, Scanning, Student support, Team development, Help desk, Dental office experience, Algebra, Spreadsheet data validation, Bilingual in English & Spanish, Elementary school teaching, Time management, Collaborative teaching, Teacher coaching, Developmental academic advising, Public speaking, Databases, Sales, Social work, Business Basic, Mental health counseling