ARLANDA FRIERSON
Work Preference
Desired Job Title
Work Type
Location Preference
Location:
Open to relocation:
Important To Me
Dedicated healthcare professional with more than 21 years of experience in patient care, healthcare operations, leadership, and customer service within a busy optometry practice. Proven ability to lead teams, build strong patient relationships, resolve concerns professionally, train new employees, and manage multiple priorities while maintaining exceptional quality of care. Recognized for dependability, professionalism, and helping grow a successful optometry practice through outstanding service and teamwork.
Work History
Office Manager/Optometrist Technician
21 Years 2 Months- Helped build and support the continued growth of a successful optometry practice through exceptional patient care and operational excellence.
- Led and motivated a five-member team while promoting collaboration and achievement of organizational goals.
- Built lasting relationships with patients by providing compassionate service and resolving concerns promptly and professionally.
- Earned a reputation for dependability, professionalism, and commitment to high-quality patient care.
- Successfully balanced multiple responsibilities in a fast-paced medical office while maintaining accuracy and efficiency.
- Coordinated patient flow, enhancing overall service delivery and patient satisfaction
- Top 3 optometrist office in Maury and Spring Hill area
Franchise Co-Owner
4 Years-Oversaw daily operations, ensuring high standards of cleanliness and service quality.
Inventory Control Specialist
2 Years 4 Months- Maintained accurate inventory through daily cycle counts and monthly physical inventories
- Assisted with computer chassis assembly in a manufacturing environment.
- Worked effectively in a fast-paced production setting while meeting quality standards.
Education
Associate of Science - Accounting
Skills
Timeline
Office Manager/Optometrist Technician
Franchise Co-Owner
Inventory Control Specialist
Sullivan University
Speak a little Spanish
When pretesting, I am able to test Spanish speaking patients with basic phrases and knowing numbers.