Arlen Edsall
Summary
I am a well rounded person that has always focused heavily on quality and customer satisfaction. My number one priority has always been making sure I do whatever it is I am doing to a standard that is nothing short of my best. I tend to gravitate towards selflessness and pride myself on being a kind and compassionate person. This aspect of my personality has drawn me to activities such as mission trips abroad and getting a degree from one of Colorado's top universities in a field that focuses primarily on customer satisfaction. I am loyal to those I am surrounded by and strive to better the life of anyone I come into contact with.
Overview
12
12
years of professional experience
Work History
Self Employed Contractor
Great Legacy Builders Ltd
03.2023 - Current
- Complete jobs in a timely manor with quality being the number one priority.
- Execute customer requests and meet expectations while adapting to changes.
- Complete jobs to the customer's satisfaction within a desired budget.
- Hired and oversaw subcontractors to meet project needs.
- Identified areas for cost reduction, leading to significant savings without compromising quality.
Carpenter
Steve Edsall
05.2017 - Current
- Collaborated with architects, engineers, and subcontractors to develop comprehensive plans for successful projects.
- Physical construction of anything between simple trim work to multi-million dollar homes.
- Followed plans and executed the work to be completed in a timely manor without sacrificing quality or customer satisfaction.
Car Audio Installer
CarToys
01.2015 - 05.2017
- Conducted thorough pre-installation assessments to identify client needs, recommending suitable equipment options accordingly.
- Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.
- Supported sales staff in closing deals by demonstrating an expert-level understanding of various car audio products available.
- Secured positive customer reviews by delivering reliable service and consistently exceeding expectations in both installation quality and timeliness.
Sales Associate
CarToys
05.2014 - 01.2015
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Front Desk Agent
Best Western Hotel
09.2012 - 05.2014
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelor of Science - Hospitality Management
Colorado State University
Fort Collins, CO05.2015
Skills
- Project Management
- Worksite safety
- Scheduling and Planning
- Quality Control
- Project Oversight
- Budget Development
- Customer Support
Timeline
Self Employed Contractor
Great Legacy Builders Ltd
03.2023 - Current
Carpenter
Steve Edsall
05.2017 - Current
Car Audio Installer
CarToys
01.2015 - 05.2017
Sales Associate
CarToys
05.2014 - 01.2015
Front Desk Agent
Best Western Hotel
09.2012 - 05.2014
Bachelor of Science - Hospitality Management
Colorado State University
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