Hi, I’m
Arlena Davis
Tupelo,MS
Overview
7
years of professional experience
Work History
Aspen DentalTupelo, MS
Dental Assistant
04.2024 - Current
Job overview
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Conducted routine maintenance of equipment used in dentistry operations.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
- Checked with participants throughout procedures to help alleviate anxiety.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Laid out dental instruments and equipment before procedures.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Ordered supplies necessary for daily operations of the practice.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
Smile 2 GOTupelo, MS
Dental Assistant
01.2023 - 05.2023
Job overview
- Traveled to different schools assisting with dental cleanings, computer work, x-rays ,charting, and sealants.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Laid out dental instruments and equipment before procedures.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Updated patient records with new data and treatment information.
- Conducted dental cleanings and checked teeth for cracked fillings.
Funky Cones Tupelo, MS
Manager
07.2021 - 04.2022
Job overview
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Directed recruitment, hiring, and training of new staff members.
Bop's Frozen CustardTupelo, MS
Assistant Manager
08.2018 - 10.2021
Job overview
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Delegated work to staff, setting priorities and goals.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Ensured that all health regulations were followed during food preparation and storage processes.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
Education
Northeast Mississippi Community CollegeBooneville, MS
RPH from Dental Radiographs
12-2023
University Overview
American Heart Association Memphis, TN
from CPR,BLS
08-2023
University Overview
Northeast Mississippi Community CollegeBooneville, MS
from Dental Assistant
12-2022
University Overview
Northeast Mississippi Community CollegeBooneville, MS
from OSHA Requirements
12-2022
University Overview
Northeast Mississippi Community CollegeBooneville, MS
High School Diploma
07-2022
University Overview
Morrison's Family Services Tupelo, MS
from Phlebotomy
06-2019
University Overview
Itawamba Community CollegeBelden, MS
from Certified Nursing Assistant
11-2018
University Overview
Skills
- Patient education
- Dental x-rays
- Instrument sterilization
- Inventory management
- Customer service
- Problem-solving abilities
- X-ray patients
- Chair-side support
- Employee training
- Team leadership
- Appointment scheduling
Timeline
Dental Assistant
Aspen Dental
04.2024 - Current
Dental Assistant
Smile 2 GO
01.2023 - 05.2023
Manager
Funky Cones
07.2021 - 04.2022
Assistant Manager
Bop's Frozen Custard
08.2018 - 10.2021
Northeast Mississippi Community College
RPH from Dental Radiographs
American Heart Association
from CPR,BLS
Northeast Mississippi Community College
from Dental Assistant
Northeast Mississippi Community College
from OSHA Requirements
Northeast Mississippi Community College
High School Diploma
Morrison's Family Services
from Phlebotomy
Itawamba Community College
from Certified Nursing Assistant