Arlena Howard
North Vernon,IN
Summary
Detail-oriented Quality Control Technician experienced in ensuring compliance and quality in production processes. Achieved operational efficiency through effective inspections and problem-solving skills. Focused on driving product quality and regulatory compliance while fostering teamwork and communication.
Overview
10
10
years of professional experience
Work History
Quality Assurance Technician
NTN Driveshaft
Columbus, IN
05.2023 - Current
- Verified parts using calipers, micrometers, and gauges.
- Inspected NTN Driveshaft components for dimensional and visual defects.
- Performed detailed inspections of products to ensure compliance with quality standards.
- Documented inspection results in quality records and reports to ensure traceability and compliance.
- Supported nonconforming material reviews, collaborating with production and engineering teams to resolve issues.
- Investigated customer complaints related to product quality, providing detailed reports to management for informed decision-making.
- Analyzed production processes and product specifications to establish quality and reliability standards.
Turning Team Leader
NTN Driveshaft
Columbus, IN
12.2020 - 05.2023
- Led NTN Driveshaft production team on daily shift operations and line support.
- Provided training and support to team members, fostering motivation and alignment with production objectives.
- Trained new team members on safety rules and plant standards.
- Assigned specific tasks to team members during shifts., balanced workloads, and guided operators through procedures.
- Communicated production updates with supervisors, maintenance, and quality staff.
- Reviewed downtime issues and implemented process improvements to enhance manufacturing line performance.
Home Manager
Archer Services
North Vernon , IN
01.2017 - 12.2020
- Managed resident care plans and documented service updates.
- Trained direct care staff on home procedures and safety practices.
- Monitored medication routines and supported compliance requirements.
- Performed daily assessments of client behavior changes or physical health status.
- Implemented safety measures during emergency situations to ensure resident safety.
- Reported, investigated and followed up on abuse and neglect cases.
- Maintained records for incidents, care notes, and household operations.
- Managed inventory of home supplies to ensure availability for residents, maintenance requests, and vendor communication.
Education
Jennings County High School
North Vernon , INSkills
- Problem solving
- Team leadership
- Time management
- Dimensional inspection
- Caliper measurement
- Micrometer use
- Quality control
- Data analysis
- Computer proficiency
Timeline
Quality Assurance Technician
NTN Driveshaft
05.2023 - Current
Turning Team Leader
NTN Driveshaft
12.2020 - 05.2023
Home Manager
Archer Services
01.2017 - 12.2020
Jennings County High School