Arlene Cruz
Malverne,NY
Summary
Analytical Accounts Receivable Supervisor with successful career supervising 19 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 18 years of hands-on experience in Advertising and Retail industry.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Supervisor
Cumberland Packing Corporation
07.2017 - Current
- Managed 260 accounts worth $24M while supervising team of six clerks and 12 lower-level accounts.
- Recorded and documented collection activity, effectively improving DSO from 60 days to 45 days.
- Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
- Implemented changes in operational procedures to improve production by 30%
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Kept high average of performance evaluations.
- Posted revenues by verifying and entering transactions from lock box and local deposits
- Resolved valid or authorized deductions by entering adjusting entries.
- Verified discrepancies and resolved customer chargebacks by requesting repayment or entering adjusting entries.
Accounts Receivable Supervisor
Omnicom Shared Services
07.2012 - 07.2017
- Subject matter expert in agency conversion to shared services, working with internal software development team to maximize timely payments for growing service center, improving DSO from 60 to 30 days.
- Key contributor for Microsoft Dynamics 365, AR implementation team, designing software that generates “exceptions” to ensure accuracy of billing and journal entry functions, as well as, reporting modules.
- Trained, developed and evaluated performance for NY staff of four and overseas staff of nine.
- Analyzed problematic accounts and forecasted payment recoveries for offices in NY and overseas.
- Assisted all agencies under shared services with internal and external audits.
Senior Staff Accountant
BBDO New York
03.2008 - 07.2012
- Managed cash applications on all intercompany receivables
- Maintained detailed schedules on Depreciation and Prepaid Assets for all 11 offices.
- Processed reports for company General Ledger Reconciliations.
- Reconciled and reported inter-company balances on monthly basis.
- Assisted outer offices with month-end entries, including accruals and deferrals.
- Trained new employees on DOS accounting software.
- Prepared accounts for industry audits and supported audit process.
Accounts Payable Manager
Euro RSCG Worldwide
11.2004 - 03.2008
- Coordinated accounts payable functions and improved workflow for five staff members.
- Managed accurate and timely processing of over 2500 invoices per month.
- Organized invoices and purchase orders accordingly for five different locations
- Reconciled monthly client statements and resolved differences by working with clients and departmental contacts
- Responded to inquiries from internal and external customers (employees, department managers and clients).
Education
Some College (No Degree) - Accounting
Hunter College
New York, NYSkills
- Accounts Payable and Receivable
- Aging Balance Management
- Staff training and development
- Validation of Discrepancies
- Account and Ledger Reconciliations
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Supervisor
Cumberland Packing Corporation
07.2017 - Current
Accounts Receivable Supervisor
Omnicom Shared Services
07.2012 - 07.2017
Senior Staff Accountant
BBDO New York
03.2008 - 07.2012
Accounts Payable Manager
Euro RSCG Worldwide
11.2004 - 03.2008
Some College (No Degree) - Accounting
Hunter College
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